CTA Offers Smart Solutions for Smart Manufacturing

In today’s highly digital and data-driven environment, smart manufacturing requires a robust and reliable network infrastructure. Employees all along the supply chain need to be able to track orders, inventory, and deliveries—in addition to monitoring and managing production equipment. A minor network glitch or security breach could halt an entire production operation in just milliseconds.

China Telecom Americas (CTA) has the expertise and technology to ensure maximum uptime, security, speed and efficiency through a full suite of cost-effective IT management services tailored for smart manufacturing. CTA’s flexible and reliable solutions include cloud, colocation and connectivity options, such as software-defined wide area network (SD-WAN).

The proliferation of cloud applications and IoT connected devices requires manufacturers to have a flexible and agile platform to effectively route traffic between distant facilities. CTA’s best-in-class SD-WAN solution delivers network controls to secure and manage data while providing access to customers, partners and employees around the world. Ideal for the manufacturing environment, CTA’s SD-WAN platform offers intelligent cost-effective application performance to improve the end-user experience. When configured for manufacturing, CTA’s SD-WAN platform can adapt in real-time to varying bandwidth demands and network conditions, providing reliable, secure global connectivity with access to global cloud platforms.

CTA: Advancing Manufacturing Operations

CTA also offers expert, responsive IT management services that include consulting, planning and deployment services to build your IT network capabilities as your business grows, along with industry-leading cloud services. Today’s global manufacturers need to keep people, data and applications connected and coordinated. With CTA’s cloud services, manufacturers get private connectivity between cloud service providers’ availability zones both inside and outside China. CTA also offers access to China Telecom’s own global cloud infrastructure, with enterprise-grade compute, storage, and networking facilities.

If you are ready to take the next step, contact us here to speak to one of our dedicated provisioning team members and learn how CTA can build your bridge to smart manufacturing on a global scale.

China Telecom: Boosting Data in Southeast Asia with a Subsea Cable Investment

China Telecom is committed to connecting customers around the world by providing reliable, high-speed internet and data connectivity. That’s why CTA’s affiliate has joined a consortium of Southeast Asian telecommunications providers to jointly invest USD $300M into a new subsea cable system. Aptly named the Asia Link Cable (ALC), the system aims to boost data capacity throughout the region while also upgrading local network capacities.

Executive Vice President of CTA’s affiliate, Mr. Wu Xiaolei, says, “We take great pride in playing an essential role in developing and promoting cloud and network integration. We welcome different service providers or industry partners in this endeavor, in the hopes that we can better serve our customers. With this cable, we will provide greater value to this community of partners, service providers, and customers, and achieve success together.”

CTA’s affiliate will co-lead the project alongside Singapore Telecommunications Ltd. (Singtel), with both companies joined by their respective Philippines-based affiliates, as well as DITO Telecommunity Corporation (DITO), Globe Telecom, Inc. (Globe), and Unified National Networks Sdn Bhd (UNN) of Brunei Darussalam. The cable system will be supplied by HMN Tech, with construction expected to be complete by the third quarter of 2025.

Connecting key markets beneath the sea

Approximately 6,000 kilometers long, the primary “trunk” of the ALC system will run from Hong Kong SAR, China, to Singapore. Additional branches will connect out to Hainan in China, Luna and Bauang in the Philippines, and Tungku in Brunei Darussalam.

Recognizing the demand for low latency and high bandwidth, the project will cater to the region’s growing digital economies and online populations, both of which have been further fueled by the recent global pandemic. The six markets in this region—Singapore, Thailand, Vietnam, Malaysia, Indonesia, and the Philippines—are currently home to 460 million internet users.

Mr. Wu Xiaolei explains, “In the digitalization era, the Asia Link Cable (ALC) is critical for connecting and creating value for our customers, especially in Asia. We are aiming to achieve a more sustainable environment and community as well as enhancing the efficiency of our communication processes by building strong and reliable undersea cables around the world.”

The subsea system, which will have a minimum of eight fiber pairs and an 18Tbps per fiber pair minimum trunk capacity design, will increase resiliency for international traffic by providing additional hyper capacity throughout the region. It will also widen route diversity and increase capacity for existing Southeast Asian networks. An open cable system architecture will also allow telecommunications providers to select and maintain independent line terminal equipment so they can meet their respective customer needs, reducing dependence on any single provider within the consortium.

“ALC is a great accomplishment by Asian carriers that overcame the difficulties of Covid impacts,” says ALC Co-Chair and a director of CTA’s affiliate, adding, “It’s also the only subsea project with zero face-to-face meetings from the MoU to the C&MA signing in the industry. The ALC consortium adopts an open and inclusive principle and will attract more investors in the near future to make it more cost effective, which will reinforce the resilience of interconnectivity in Asia and better serve the digital economy in the region.”

To learn more about China Telecom’s extensive global network of data centers, terrestrial cable systems, and submarine cable systems, visit our global network page.

The Future of Global Connectivity with Stephanie Condrell, Head of Carrier Wholesale and Service Provider Partnerships at China Telecom Americas

Telecommunications technology and the global internet has already seen several waves of change in the 21st century. The question on everyone’s minds now is: What’s next? We spoke with Stephanie Condrell, Head of Carrier Wholesale and Service Provider Partnerships, of China Telecom Americas (CTA) to hear what this industry insider sees on the horizon. Ms. Condrell has worked for China Telecom Americas for 15 years and in the broader global telecoms, data center and ISP industry for 33 years, giving her unique insights into the sector’s trajectory. Our discussion below has been edited for clarity and length.

Q: What are some of the major ways the telecom industry has changed during your tenure? How has China Telecom Americas pivoted to adapt to these changes?

A: Much has changed in our industry globally, and this change is most pronounced in China. Broadly speaking, consumers and businesses alike are demanding easy, convenient and fast ways to connect. This has led to massive bandwidth consumption and an explosion in virtualization.  In turn, both traditional telecom operators and a new category of communications service provider has been prompted to create new offerings that put the technology stack into the cloud and drive innovative solutions to meet customer demand.

When I joined CTA in 2008, China had the most internet users in the world with 250+ million, and today that number now stands at over 1 billion.  I’ve witnessed significant industry investments in fiber resources, data centers in an effort to increase broadband access across the country, making China the global leader in terms of installed telecommunication bandwidth by 2012.  That year also marked the establishment of China Telecom’s Cloud Computing division, known as “CT Yun” which has become the largest among China’s cloud providers in terms of availability zones.

Outside of China, China Telecom is increasingly known for its Tier-1 global IP network coverage.  As the world’s 10th largest carrier by revenue, China Telecom is a relatively new entrant in the market for global network services making investments in over 40 subsea cable systems and 250 Points of Presence (PoPs) just in the past 20 years.

Furthermore, China Telecom has evolved service offerings to help global carriers and service provider partners to not only leverage China Telecom for network capacity globally, but also for our expertise designing and deploying custom edge-to-cloud, edge-to-core connectivity options that help our customers extend their service offering to end-users with locations in China.  CTA also provides immense value by offering billing, contracts, engineering, and customer service support teams here in the United States and 80+ countries around the world.

Q: The industry seems to be evolving even faster now. What is China Telecom doing to keep up?

A: That’s absolutely right. Over time, bandwidth resources have improved, but the rise of cloud services, 5G, OTT, Internet of Things, AI / Machine Learning, and Big Data applications have shifted the paradigm again.

Service providers and enterprises alike are investing more heavily in globally distributed networks to offer new applications and improved digital experiences which require transformation to more advanced infrastructure. Many carriers and service providers alike have embraced Network Functions Virtualization (NFV) and Software-Defined Networking (SDN) technologies to allow faster, easier procurement, provisioning and management of networks, and China Telecom is no different. China Telecom has collaborated on many open-source initiatives to help make networks more interoperable and intelligent.

Today, China Telecom operates a fully cloud-connected, multi-terabit, Tier 1 global IP network with a cloud fabric across 60 cloud exchanges leveraging APIs and NNIs with over 110 leading cloud providers and carrier partners that connect China to the global internet.

The next phase of our development is to improve customer experience by offering more automation in network management, as well as offering more access options like private 5G to satisfy the increase in network agility and resiliency.  Best of all, our industry partners can leverage CT’s robust foundation in China, our global network resources, and extensive product portfolio to deliver services to their end-customers.

Q: What does the service provider landscape look like now in China?

A: A lot more competitive! However, the focus seems to always be on price, not necessarily on solutions that will work, and those that will work long term.

With over a billion internet users in China, bandwidth economics and service performance are always a factor in any conversation, especially as the IT industry shifts to application delivery over public internet. As such, many cloud service provider partners want more than just bandwidth.  Increasingly, hyperscale cloud service provider customers are requesting management capabilities to make administrative changes on the carrier’s core network which is opening up many new conversations, particularly as market dynamics evolve and technologies like private 5G, multiple edge access compute (MEC) and network slicing gain prominence in China.

Nevertheless, over my tenure at China Telecom Americas, I’m amazed how quickly the company has evolved to make our network more accessible for global service providers to resell services to their customers in China.  Not to say the solution for China will emulate the way things are done in the rest of world, but complex problems can be overcome by having conversations to fully understand all the solutions available to meet each customer’s unique needs.

This change in the conversations means we are working much more closely with carriers and cloud service provider partners on a project-by-project basis to develop custom, purpose-built solutions that are capable of meeting long-term, complex requirements. While the solutions may differ globally, ultimately our approach delivers a reliable quality of experience for our customers and their end-customers alike.

Q: With Global expansion and “all things internet” comes additional security concerns. How is CT addressing some of these concerns?

A: Many organizations, including China Telecom, have adopted Mutually Agreed Norms for Routing Security or “MANRS” to mitigate against Border Gateway Protocol (BGP) route leaks, outages, and hijacks in global network operations. By adopting MANRS frameworks, China Telecom Americas gives our customers and partners added confidence in our routing security so they can continue scaling and digitizing their operations.

We are proud to be the first Chinese service provider to join MANRS and have always strived to be a responsible operator of our internet resources.   CT also works around the clock in every corner of the world with multiple global NOC teams to defend its network from attacks and protect its customers from threats while maintaining compliance with local cybersecurity regulations in every market we operate.

Q: How has the Covid-19 pandemic impacted China Telecom Americas?

A: People mistakenly believe that business is at a standstill in China due to the pandemic.  However, I can assure you just the opposite – businesses have had to adapt and advance to meet a host of new digital demands.

With the migration to the remote workplace, eCommerce, and other online activities, the demand for reliable edge connectivity and technology solutions has exploded in the past two years in China. Furthermore, as China continues to re-open supply-chains and capacity is ramping back up, we are seeing a return to IT investment and increasing demand for services.

Many use-cases involve transforming certain legacy architectures to focus more on edge-to-core and edge-to-cloud network requirements that demand high performance compute, consistent quality of service with smaller data center footprints.  In response, CT has invested heavily in building state-of-the-art green data centers, increasing interconnectivity options across Internet Exchange points (IXPs) and upgrading cable capacity to overcome shortfalls and price pressures in many APAC markets, not just in China.

Q:  How should service providers who want to learn more about doing business in China engage with you?

A: Connect with us on LinkedIn, through our website, or look for us at upcoming events in 2023, such as PTC and ITW, so we can chat about your goals! We recognize that expanding into new markets can be overwhelming, costly, and time-consuming. If you are seeking to grow in China, we focus on easing those pain points by first taking a deep dive to understand what each of our clients are trying to accomplish.  Then we leverage our tenure, knowledge, and local market expertise to devise solutions that utilize CT’s resources to help our service provider partners expand their portfolio to their end customers.

Our mission is to build relationships through transparency, knowledge, confidence, and trust.  We pride ourselves on creating innovative technology solutions that generate new revenue opportunities and provide the best global communications experience for their end-user customers. We look forward to working together to keep businesses and people connected around the world!

What You Need to Know about the Chinese Data Center Market

The ubiquity of new technology, from smart phones to 3D-printers, is a sign that the fourth Industrial Revolution is upon us. Feeling the impact of this technological shift, China is striving to advance Industry 4.0 through its investment in an expanded network of data centers—the global currency of the new technological market.

The Rise of the Chinese Data Center Market

The data center market in China is vast and growing exponentially. A recent report by analysts at Mordor Intelligence valued the market at $13 billion in 2020 and expects it to reach $36 billion by 2026, at a compounded annual growth rate of 19.2%. This growth is supported by China’s leadership in computing: with 227 supercomputers as of June 2020, China has top technological capacity.

Demand for increased computing capacity is fueled by emerging technologies as well as the pandemic. Smart devices, 5G, the Internet of Things (IoT), AI, blockchain, quantum computing, and the uptick of mobile payment systems in China all contribute to the rising need for data centers. Large enterprises that operate in China including Alibaba, Tencent, Baidu, Microsoft, and AWS require highly secure and interconnected facilities to keep up with the quantity and quality of digital services and experiences that their consumers demand.

The Chinese data center market was valued at $13 billion in 2020 and is expected to reach $36 billion by 2026

The COVID-19 pandemic accelerated this demand as data usage spiked during lockdown. As in many nations around the world, strict quarantine measures in China forced many people to depend on e-commerce. According to Mordor Intelligence, the online entertainment market also grew enormously as people were connecting remotely for both work and entertainment in their homes. The corresponding boom in data usage is expected to continue as video streaming, e-commerce, games, and other businesses maintain their strong positions in the Chinese market. Currently, more than 70% of China’s 1.4 billion population uses e-commerce services, and more data centers are being built to respond to this growing need.

China Telecom: Meeting the Moment

To keep up with growing demand for data center space, China Telecom, the parent company of China Telecom Americas, is building a new 200,000 square meter cloud connected  facility in Sichuan province. Located in the Yibin Lingang Economic and Technological Development, the data center aims to provide service to Sichuan’s Tier 1 cities, Chengdu and Chongqing. The Chengdu-Chongqing metro area is one of eight nodes that China Telecom services, along with Beijing-Tianjin-Hebei, Yangtze River Delta, Guangdong-Hong Kong-Macao Greater Bay Area, Inner Mongolia, Guizhou, Gansu, and Ningxia.

The Sichuan data center boasts a capacity of 10,000 cabinets and extensive security, including monitoring cameras, a micro shield access control system, and dynamic detection. It also features a carrier-neutral fast Internet, redundant backup system, temperature- and humidity-controlled environment, and abundant power resources at low operating costs. Minding the long-term impacts of construction, the data center’s future-focused energy-saving and environmental protection technology ensures low carbon emissions.

China Telecom’s Additional Initiatives

The Sichuan project is one of several that China Telecom, China Telecom Americas’ parent company, is undertaking to enable cloud-network integration in China. An ISO/IEC 20000 certified provider, China Telecom is internationally recognized for exceptional IT service management. Its cloud-to-digital transformation strategy is based on a simple model: the network is the foundation, the cloud is the core, the network moves with the cloud, and the cloud and network are integrated. To bring this model to life, China Telecom is participating in the overall layout design of the national integrated big data center system.

A key part of the strategy is to centralize the layout of computing resources in eight metro areas. China Telecom’s shift from networks based on administrative divisions to networks based on hubs optimizes the benefits of cloud technology. It provides better cloud access to major population and business centers, more efficiently concentrating resources in areas of China that need them the most. The aim is to make up for shortage of resources in the east while fully revitalizing resources in the west—thereby integrating both the eastern and western nodes into one cohesive network.

China Telecom is also reducing the operating expense of data centers. A major driver of cost is energy usage, so China Telecom is investing in state-of-the-art energy-efficient technology to offer better prices while also protecting the environment. As more and more enterprises emphasize sustainability in their financial models, data centers that are truly green will prove their value in spades.

China Telecom’s cloud-to-digital transformation strategy is based on a simple model: the network is the foundation, the cloud is the core, the network moves with the cloud, and the cloud and network are integrated.

With data usage skyrocketing, China is set to lead the global data center market with the help of key partners like China Telecom, whose infrastructure includes over 180 tier 3+ data centers across China and over 100 points of presence globally to serve customers. China Telecom’s cloud-to-digital transformation strategy allows businesses and consumers to reap the full benefits of cloud technology. Its initiatives will bring security, sustainability, and cost-effectiveness to the Chinese data center market, fueling the technological advances of the future.

To learn more about China Telecom’s data center strategy, check out our slide deck.

IoT in China: Four Need-to-Know Trends

The Internet of Things (IoT) has created a sea change in the way companies operate—particularly in the realm of manufacturing. Around the world, businesses are using IoT to make higher-quality products at lower cost and more sustainably. And in the consumer world, smart devices have dramatically altered the way people live their lives, from making purchases to finding information. The global IoT market, which has been growing at 26.9%  for several years now, shows no signs of slowing—according to Market Data Forecast, it’s projected to reach $875 billion by 2025.

Outside of the Americas, China is the biggest producer and consumer of IoT goods. To understand the future of IoT, this is where we need to look. Chinese innovations will transform the manufacturing industry—and will require greater investment in cybersecurity from all who do business there.

China is a Major Player in the IoT market

China is a leading manufacturer of connected devices in a global IoT market that will only continue to grow in the coming years. According to IDC, there will be 55.9 billion connected devices by 2025. China Telecom, the parent company of China Telecom Americas, estimates that in 2020, 95% of those devices were manufactured in China. As demand increases, China will be playing an ever-greater role in the global IoT market.

The IoT market within China itself is formidable. In 2019, China had 5.5 billion connected devices. And Statista found that the overall Chinese IoT market rose from $110 billion in 2015 to $246 billion in 2020, further projecting that it will reach $412 billion by 2025. This exponential growth indicates that China’s position as a major consumer of smart devices dovetails with its role as a primary producer of these goods.

Strong Support from the Public Sector is Driving the Expansion of IoT in China

According to Forrester, China’s embrace of IoT-enabled technology is powered by two significant initiatives: Internet Plus and Made in China 2025. The Internet Plus roadmap aims to integrate cloud computing, big data, and IoT with industries such as manufacturing, medicine, and finance. The public sector has already invested $4.4 billion into R&D for smart devices.

The Made in China 2025 initiative narrows the focus to Chinese intelligent manufacturing. Its goal is to upgrade China’s Industrial Internet of Things (IIoT) in order to expand high-tech industries including robotics, aviation, and electric vehicles. By explicitly supporting smart manufacturing, Internet Plus and Made in China 2025, China’s public sector is championing future growth in this market.

Manufacturing Will Be Transformed by China’s IoT

Manufacturing is the next frontier of the IoT revolution, and China is its main backdrop. With nearly a third of the world’s cellular connections in the machine-to-machine (M2M) market, China stands to benefit greatly from further development of smart technology. Beyond streamlining the supply chain, reducing waste, and minimizing environmental damage, IoT-enabled devices can boost GDP. China Telecom estimates that over 60% of the IoT’s GDP impact in China will come from implementing M2M.

To that end, China Telecom is partnering with General Electric to advance M2M in China. Together, China Telecom and GE are developing a software platform to bring data analytics to China’s industrial sector and are also collaborating in cloud-based image storage, telemedicine applications, advanced manufacturing and cloud computing.

The Challenge of Creating Unified IoT Standards

According to iResearch China, there are at least 10 common IoT wireless communication technologies, 14 sensing standards, and 23 network transmission standards in China alone. New IoT platforms keep emerging, but most do not integrate with others on the market. The development of many different IoT platforms, protocols, and security practices has resulted in an uneven Internet landscape.

As the IoT market continues to evolve, the challenge will be to streamline platforms and collaborate globally so that all regions can benefit from global IoT standards. As a leader in both the Chinese and global IoT markets, as well as provisioning the Internet service that enables this technology across 80% of the nation, China Telecom, the parent company of China Telecom Americas, is a key partner in several open-source initiatives, including 3rd Generation Partnership Project (3GPP), Open Network Automation Platform (ONAP), and OpenStack Foundation (OSF). Its commitment to IoT standards makes it well positioned to create a secure, streamlined, and accessible IoT landscape across China and beyond.

To learn more about China Telecom Americas’ IoT solutions, visit our manufacturing page.

5G Spurs Growth in China’s E-Sports Market

The arrival of 5G has implications for many different aspects of business and daily life. That includes electronic sports (“E-sports”), a form of competition using video games.

In one of the most recent developments in this area, China Telecom and Tencent jointly released the 5G e-sports private network solution and unveiled the 5G + E-sports Joint Laboratory. The laboratory consists of teams from China Telecom, Tencent Cloud, Tencent Interactive Entertainment Tianmei E-sports Center, Tencent Interactive Entertainment Public R&D Operation System and Tencent TEG Network Platform Department.

With the joint laboratory, China Telecom and Tencent will explore innovative applications such as 5G and edge computing in the field of E-sports, continue to enrich 5G E-sports private network solutions, and bring better technical services to E-sports and other industries, according to a published report by INEWS.

Shorter Deployment Time

The 5G E-sports private network solution is reportedly capable of shortening the network deployment time from weeks or even months with traditional solutions to just a few hours. Among the other reported benefits is that the solution conducts in-depth optimization for E-sports scenarios and provides high reliability, the report said.

A key feature of the solution is its network isolation capability, which enables the system to prevent external interference and ensure the quality of an event. The platform also integrates the security capabilities of Tencent Security Tianma Lab and Tencent Security Joint Lab, providing network security of 5G e-sports private networks.

China Telecom and relevant teams from Tencent in the fourth quarter of 2021 began jointly working on the project design, development and trial work of the lightweight 5G E-sports private network, with plans to deploy the 5GC and E-sports private network operation and management systems on Tianyi Cloud.

The solution has been implemented in the King of Glory Professional League and the QQ Speed ​​S League, “supporting the stable progress of over 100 professional games,” according to the report by INEWS.

Tencent joined with China Telecom because it has the most data centers in China and the largest network, ChinaNet, with more than 400 million subscribers. CTA has the infrastructure to provide the networking experience needed to deliver quality gaming experiences and avoid issues that degrade performance.

Growing Market

The number of E-sports users in China was estimated to reach 474 million in 2021 and core users 234 million, according to the “2021 China E-sports Industry Research Report.”

The market presents both challenges and opportunities. While the E-sports industry is growing at a rapid pace, there have been problems such as an uneven development of industrial regions and restricted infrastructure. As the published report notes, at present most of the E-sports competition network uses a combination of wired and WiFi connections, and there are problems such as complex network deployment and optimization. Network performance is susceptible to interference and service fluctuation.

Despite any hurdles, the growth of E-sports is expected to continue, spurred in part by the rise in 5G services. A report by research firm Kenneth Research released in May 2022 estimates that the global E-sports market will triple between 2021 and 2025, reaching $3 billion by the end of the forecast period.

The proliferation of smartphones, increasing processing power and growing popularity of 5G networks will contribute to the growth, the aforementioned report states. During this period the gaming industry is expected to be more interactive and streaming based, said study states. The countries that generate a major portion of the revenue in the gaming industry include China, Japan, the U.S., Germany, South Korea, France, Canada, and the U.K.

Enterprises in China Need to Prepare for 5G

As enterprises in China and other countries launch or expand a number of digital initiatives to support their businesses, emerging private 5G networks—which enable organizations to dedicate bandwidth for highly reliable, low latency use cases—stand to play a major role in supporting those endeavors.

Research firm, International Data Corp. (“IDC”), in a March 2022 report forecasted that worldwide private LTE/5G wireless infrastructure revenues will reach $8.3 billion by 2026, a significant increase from revenues of $1.7 billion in 2021. The market is expected to see a five-year compound annual growth rate of 36% over the 2022-2026 forecast period, according to IDC.

IDC defines private LTE/5G wireless infrastructure as any 3GPP-based cellular network deployed for a specific enterprise or industry vertical that provides dedicated access to private resources. “This could include dedicated spectrum, dedicated hardware and software infrastructure, and which has the ability to support a range of use cases spanning fixed wireless access, traditional and enhanced mobile broadband, IoT endpoints/sensors, and ultra-reliable, low-latency applications,” the firm says.

On the Edge

While it’s still relatively early in the 5G timeline, companies should be preparing to leverage the latest wireless technologies. One key area where private 5G is likely to play a significant role is edge computing and how it can enhance supply chains.

Improving supply chain management has been a key priority for companies in a variety of industries, particularly with the challenges they have been facing during the pandemic. In a January 2022 report, research firm Gartner Supply Chain Practice predicted that 25% of supply chain decisions will be made across intelligent edge ecosystems, driven by evolving data communications networks including 5G, through 2025.

Historically, digital supply chain investments prioritized large-scale, centralized applications in domains such as manufacturing and logistics, said Andrew Stevens, Senior Director Analyst with the Gartner Supply Chain Practice (“Gartner”). Increasingly, supply chains are becoming more dynamic and cover larger networks where data and decisions originate at the edge—from operators, machines, sensors or devices, he says.

Edge ecosystems transform operations by allowing decision making close to the original source of information, Gartner stated. Enabling data processing, communications and storage at the point of data capture creates more even workflows, distributes data capacity and streamlines real-time responses to stakeholders who need to make decisions.

Advances in data communications services such as 5G are poised to support edge ecosystems and complement traditional centralized supply chain solutions with more virtualized and remote networks processing data, Gartner stated.

Another major use case for 5G is the Internet of Things (IoT). A 2022 report by consulting firm EY says many of the organizations involved in its study are interested in using private networks to support 5G and IoT use case implementation.

Among the potential applications are systems and process optimization, monitoring management and control and orchestration, customer insights and feedback, personalized products and services, predictive or real-time operations, and energy efficiency and sustainability.

China Promotes 5G

In China, regulatory authorities have been gradually promoting the commercial use of 5G private networks. A 2021 report by GSMA, an organization that represents the interests of mobile operators worldwide, described a number of 5G use cases already in place in China.

The study, prepared jointly with Chinese operators and industry partners, noted 5G-empowered applications including industrial manufacturing, ports/mines, transportation, electric power, healthcare and content creation. For example, organizations have built 5G base stations in challenging conditions such as underground coal mines; used 5G live streaming to enable smart inventory management; and deployed private 5G network slices to ensure precision time service in grid power distribution in urban areas.

Is IPv6 Ready for its Big Closeup?

Internet Protocol version 6 (“IPv6”), the most recent version of the Internet Protocol that provides an identification and location system for computers on networks and routes traffic across the Internet, isn’t new. IPv6 became a draft standard for the Internet Engineering Task Force (“IETF”) in 1998 and was ratified as an Internet standard in 2017.

But indications are that IPv6 is finally heading for some significant growth over the coming years, in large part to address the shortage of IP address assignments available under IPv4.

A study by Research and Markets projects that the global IPv6 market will grow from $1.13 billion in 2019 to $6.07 billion in 2025, at a compound annual growth rate 32%. The study indicated a number of factors are driving growth of the market, including increasing penetration of the Internet across all key regions, robust sales of personal computers and mobile devices that increased the demand for more IP addresses, and the rapid growth of the Internet of Things (“IoT”).

Benefits of IPv6

IPv6 uses a 128-bit addressing scheme, compared with the 32-bit addressing scheme used by IPv4. Not only does it have the capability to support far more devices than the previous version, but it can increase packet handling efficiency, enhance performance and significantly improve security, the report notes.

Internet giant Google collects statistics about IPv6 adoption on an ongoing basis by continuously measuring the availability of IPv6 connectivity among Google users. As of the end of April 2022, 40% of users had access to the protocol, an increase from 28% during early 2020.

Major Internet and cloud computing forces such as Amazon Web Services (AWS) are embracing this protocol. For example, in April 2022 AWS announced that Amazon Relational Database Service (“RDS”) now offers customers the option to use IPv6 addresses in their Virtual Private Cloud (“VPC”) on new and existing RDS instances.

The continued growth of the Internet is exhausting the available IPv4 addresses. “IPv6 increases the number of available addresses several fold and customers no longer need to manage overlapping address spaces in their VPCs,” AWS states.

China’s Effort for Faster IPv6 Adoption

Other countries are making plans to leverage the latest Internet protocol to handle the increasing number of devices and networks. For example, China’s Central Cyberspace Administration announced a plan for further and faster adoption of IPv6 nationwide and outlined plans to drive new developments for the protocol, according to an April 2022 report in The Register.

Such report indicates that China has set a number of goals for IPv6 adoption by the end of 2022, including 700 million active IPv6 users; 180 million IPv6 connections for IoT; IPv6 use by 13% of fixed network traffic; IPv6 use by 45% of mobile traffic; IPv6 adoption by 85% of government and major commercial websites; and IPv6 enablement by default in all new home routers.

A 10-point plan to achieve those goals includes initiatives to encourage greater adoption of IPv6 by cloud platforms, video streamers, and in major industries such as financial services and agriculture, according to The Register report.

Web3—What Might it Mean for the Global Enterprise?

If networking teams at large global enterprises are not closely following developments with Web3, they should be. Web3, also known as Web 3.0, is a concept for a new iteration of the Web based on blockchain technology, which incorporates practices including decentralization and token-based economics.

Some have maintained that Web3 will offer increased scalability, cyber security and data privacy for users and counteract the clout possessed by powerful technology companies. Even though much about Web3 might be theoretical and still evolving at this point, it’s a good idea for enterprises to understand what it might look like at a global scale and what it might mean for their businesses.

According to a March 2022 article by Bloomberg, the concept of Web3 has captivated investors and the technology industry for more than a year.

“In some respects, Web3 is a successful re-brand of blockchain technology, a similarly hot trend that attracted growing levels of venture capital investment for several years until 2018, when funding levels faltered,” the article states. “That all changed in 2021: Investment into web3 startups suddenly zoomed up to $23.7 billion, according to startup market intelligence firm Pitchbook.”

New Business Models

Research firm Gartner stated in a February 2022 article that Web3 will not overtake Web 2.0 in the enterprise before the end of the decade, “but you can start talking today about a world with less authority and more automated business execution.”

Web3 makes peer-to-peer interactions the essence of a “new generation of networked commerce and society,” Gartner said. “It retires centralized platforms, servers and authorities as the key managers of information and value flows.” Web3 will initially benefit large enterprises through applications that benefit from new blockchain-enabled business models and social and gaming networks.

The first step for IT and business executives is to understand the key ways in which Web3 differs from Web 2.0, the early Web3 use cases and related technologies, Gartner noted.

Web3 is attractive to businesses because it enables peer-to-peer interactions without centralized platforms and intermediaries. It is “intended to give any participant in the web their own autonomous power and control,” said Whit Andrews, distinguished vice president and analyst at Gartner.

Existing Web3 applications are limited in enterprises, Gartner said, but public applications such as decentralized finance (DeFi), non-fungible tokens (NFTs), play-to-earn games and community-organized decentralized autonomous organizations (DAOs), are thriving.

“Examples of Web3 success in well-established industries are sparse, and large enterprises will likely be slow to cede governance, oversight and control of applications they use in conjunction with other digital ecosystem participants in order to move to Web3,” Gartner stated. “Nevertheless, most organizations will ultimately want to implement applications and processes that benefit from trust-minimized computing and new business models and opportunities that only Web3 promises to enable.”

The firm said among the enabling protocols and technologies for Web3 are privacy-preserving, trustworthy off-chain computing integrated with on-chain smart contracts; cross-chain interoperability that enables assets to move easily across isolated blockchains; and middleware abstraction layers that make it easier for developers to implement portable applications.

Other components will include scalability tools that remove the computing burden from primary base-level blockchains such as Ethereum and Bitcoin; distributed, persistent and secure storage systems for off-chain data linked to blockchains; technologies such as privacy-preserving protocols that protect confidential information, and artificial intelligence (AI) models that can infuse NFTs with intelligence.

Worldwide Impact

Clearly, the latest iteration of the Web, whenever it comes to the mainstream, has the potential to impact countries worldwide.

“Web3.0 is expected to greatly improve the existing Internet ecosystem, effectively solve the problems of monopoly, lack of privacy protection, and malicious algorithms in the Web 2.0 era, making the Internet more open, inclusive and secure,” Yao Qian, director of the Science and Technology Supervision Bureau of China’s Securities Regulatory Commission, wrote in an article published in March 2022.

As a public infrastructure, the construction of Web 3.0 needs to “give full play to the innovative spirit of the private sector, through mass innovation and competition,” the article stated.

Some are recommending that CIOs and other executives approach Web3 with caution. “Much of Web3 sounds attractive in theory: Enthusiasts promise a Web that’s fairer, not dominated by big tech companies, and where users control their own data,” noted Martha Bennett, vice president and principal analyst at Forrester Research.

“Whether it’ll be possible to deliver on these promises is another matter,” Bennett said. “Signs to date indicate that turning theory into practice is proving difficult in key respects. We’re already observing the emergence of power structures very like the current unequal power structures that Web3 advocates want to replace.”

Practical Network Transformation with Hybrid WAN

As multinational companies expand, geographically distributed satellite offices, data centers, and cloud-based applications stretch the capabilities of dedicated MPLS circuits, aging routers, and classic WANs.

Network planners have to balance competing data interests and needs throughout the network.  Being able to integrate multiple network elements without degrading app performance is critical.

Business leaders are looking to find technology solutions that will achieve or maintain competitive dominance in their industry.  To do this they are increasingly reliant on network-heavy applications, especially SaaS apps in the Cloud.  They also find themselves stretching capacity limits at their branch locations due to aging hardware and network limitations, further decreasing productivity.  Cloud storage, internet-based software not addressed in earlier WAN implementations, and mobile connectivity, all exacerbate the problem.

So they look for options that address these issues.  That’s where the hybrid WAN comes in.

What is a hybrid WAN?

A hybrid WAN is a wide area network that routes traffic over two or more connection types.  Typically that’s a dedicated multiprotocol label switching (MPLS) circuit along with a broadband connection to the internet or VPN to a data center.

The hybrid WAN is a step up from the traditional WAN for several reasons.  You can optimize traffic between the MPLS link and internet in order to keep the traffic flowing. Override paths based on real time monitoring – bypassing links with latency, jitter or packet loss.  Prioritize certain mission-critical data to run through the MPLS circuit and choose the internet for lower priority traffic.

By having multiple options for routing traffic, The hybrid WAN solution provides significant benefits.

  • Rather than implementing high cost and lengthy MPLS implementations to accommodate larger traffic volumes and support high-bandwidth data needs, the hybrid WAN can utilize cheaper broadband internet services to replace or support existing MPLS paths.
  • Optimize traffic with straightforward traffic orchestration software tools instead of constantly patching up existing technology to keep up with the business need.
  • Gain better traffic visibility so you can adjust traffic at will, in real time.
  • Scale with VPN for improved security.

While connecting data centers via MPLS makes good sense for the core data backbone, as organizations increase their Software as a Service (SaaS) subscriptions and shift more data to the Cloud, they are finding it no longer useful to backhaul all traffic from branch offices to headquarters solely via MPLS circuit.  Alternative traffic routing methodologies need to be explored.

It all starts with SDN.

Software-defined networking (SDN) separates the control plane from the data plane.  By separating the two, management of the network can be centralized and policy-based programmatic rules established.  The SDN approach can work with both integrated hardware/software as well as software that controls commodity routers.

The results of the SDN approach are datacenter and application data flows are optimized through automated provisioning, strategic network management, visibility to applications traffic, and direct alignment with cloud platforms.

SDN technology is most used for Enterprise Data Centers that require network architectures that are adaptable to the business need and not tied down by physical appliance limitations.

The promise of SDN is reduced network complexity, network function automation, straightforward provisioning and network resource management.  This includes all aspects from the data center to the satellite office to the wide area network.

IDC estimates the SDN market worldwide will grow to over $12 billion in 2022 (was at $5 billion in 2017).

In 2020, the global software-defined networking (SDN) market reached 8 billion U.S. dollars in size…Geographical regions within this market projected to experience growth are China, Japan, Canada, and Germany. – Statistica

Once you separate out the control plane from the data, equipment choice no longer becomes a limit to network function.

Equipment flexibility with NFV.

Network Function Virtualization (NFV) replaces traditional telecommunications network hardware (routers, firewalls) with software that can run off-the-shelf commodity servers.  This enables operators to deploy new functionality at will, without having to change out or add expensive hardware.

By shifting away from customized black box equipment (high-volume servers, switches and storage), the NFV software-based solution provides significant benefits.

  • Cost reduction. Utilizing software to run commodity-priced standard servers and reduce reliance on expensive servers with integrated software/software.
  • Efficiency.  Leveraging appliances through software allows for better hardware choices.  Equipment can be selected to optimize space, reduce power consumption and cooling requirements, and data center space utilization can be improved.
  • Speed.  Avoiding time consuming equipment replacement and additions, software, separated from the hardware, improves agility and rapid deployment opportunities.
  • Flexibility. Scale up or scale down quickly based on traffic patterns and business need without being limited by hardware selection.
  • Access.  Leverage open-source software products and the independent software development community for further flexibility in network design and operation.

NFV becomes the method-of-choice as organizations continue to move towards high-volume, large bandwidth data traffic management needs such as video, SD-WAN, IoT, and 5G.

While SDN opens up traffic management opportunities, and NFV further improves options at the equipment level, you still need a technology to pull all this together.

That’s where SD-WAN comes in.

A Software-Defined Wide Area Network (SD-WAN) is a virtual WAN architecture that allows enterprises to leverage any combination of transport services (MPSL, Broadband, LTE, 5G) to connect users, data centers and cloud-based apps.

While traditional WANs shuttle all traffic back and forth between branch offices and the headquarters hub, the SD-WAN supports data center hosted, on-premises applications, cloud-based apps, data storage solutions, SaaS services (Salesforce, Microsoft 365, Dropbox), and mobile device connectivity.

It does this by separating out the control plane from the data plane.  The software controls connectivity, management and services between data centers, branch offices and the cloud.  SD-WAN deployments often include a mixture of legacy routers, switches, and virtualized customer premises equipment (vCPE) all controlled by software that dictates policy, security, networking functions, and various other tools based on the configuration.

The strength of the SD-WAN is its ability to juggle multiple connection options from MPLS to broadband internet to LTE and ultimately 5G.  Additionally it can isolate and secure traffic types differently based on business requirements.

Big companies benefit from SD-WAN because they can quickly bring up new branch office connections, handle the varied data types (video, voice ,data) they are increasingly challenged with, and keep costs down, all at the same time.

In Summary.

Ever-increasing reliance on technology advancements to stay competitive in today’s global economy means networks have to keep up.  That shows up as companies leverage cloud-based apps and SaaS subscriptions and start to tie in mobility requirements (5G) as well.  Networks managers require network tools that keep up with these changes and allow for real-time adjustments without expensive rollouts and inflexible data management and routing support systems.

The Hybrid WAN is that solution.  And leveraging SDN, NFV and SD-WAN to do the job is the current method of choice by forward-thinking organizations.

China Telecom Americas’ unique and cost-effective IT infrastructure management and MPLS + SD-WAN hybrid solution helps global organizations achieve high quality application performance that improves end-user experience, while helping them build and expand their operations simply and effectively.

China Telecom’s Commitment to Helping Realize the Promise of Open Source Technologies in the 5G Era

5G technology has arrived in force in China, and this technological advancement offers numerous benefits and advantages for today’s companies. Among other things, 5G provides faster network speeds for streaming media, and allows for the Internet of Things (IoT) devices at the network edge. When combined with open source technologies, 5G is powerful, productive, and transformational.

China Telecom’s commitment to realizing the promise of open source technologies in the 5G era

As the world’s 10th largest telecommunications company, China Telecom Corporation (or CT) is committed to realizing the promise of open source technologies in the 5G era. It’s invested heavily in 5G networks and related R&D that include a number of open source contributions.  As a result in 2020, the company was able to offer its nearly 90M 5G subscribers access to 300,000 5G base stations in China — five times the number it featured at the end of 2019.  China Telecom also tallied 238M IoT devices on its network — a 50% increase over 2019.

China Telecom began highlighting its commitment to open source in its CTNet2025 white paper in 2016, discussing transformation and “cloudification” of the company’s networks using open source technologies as necessary to support the growing demand in bandwidth and compute resources at the network edge. By combining innovative, cloud-centric SDN and NFV open source technologies with the power of 5G, China Telecom views virtualization and automation as keys to more efficient allocation of network resources from core to edge as IoT, AR/VR, real-time critical compute applications and devices proliferate in China.

China Telecom’s open source contributions in the 5G Era

The following white paper updates readers on some of China Telecom’s open source contributions in the 5G Era and what’s happening with various initiatives:

  • CT is committed to pursuing open-source innovations to increase value for its customers. These advancements will enable it to develop customized products and services flexibly and quickly, reduce software development threshold and risk, and improve reliability, security, performance and quality of digital experiences.
  • CT actively participates and contributes to several open-source organizations and projects. These include 3GPP, 5GAA, IMT2020 5G promotion group, LF Networking (Linux Foundation), and ONAP.
  • CT has also launched new open source projects in a wide range of industries, with critical pilot deployments in smart factories, manufacturing, transportation, healthcare, and education.

Download the Report

China Telecom’s New South Sichuan Cloud Facility Offers Everything You Want in Today’s Data Centers

China Telecom recently unveiled its new state-of-the-art Sichuan Data Center facility in the Yibin Lingang Economic and Technological Development Zone situated to serve both the growing Chengdu and Chongqing metro areas. With a total service capacity of 10,000 cabinets, the data center offers numerous benefits, including cloud and carrier interconnectivity, extensive security, proximity to two Tier-1 cities, and cost-effective footprint scalability from individual rack units (RUs) to full cages.

South Sichuan data center features

The South Sichuan data center features a carrier-neutral fast Internet with 3C, an intelligent management system, a dual redundant backup system, and abundant power resources at low operating costs. Plus, the data center complies with the China GB50174-2018 Class A construction standards and conforms to the international Tier 3+ standards for data centers.

The South Sichuan data center also features a state-of-the-art security system that includes micro shield access control systems at the main exits in the data hall and a remote system that monitors the identity of personnel. The data center also has video monitoring cameras and an access control system that can set access permissions for different personnel. Meanwhile, the data center’s dynamic detection video provides 24/7 hours of real-time monitoring and saves more than three months of video data.

Some additional features and benefits of China Telecom’s new South Sichuan data center include:

  • Total broadband capacity of 5T-10T, 1T bandwidth support for the telecom backbone network.
  • Energy-saving and environmental protection technology to create a “green & low carbon” data center with cold aisle enclosed technology
  • Multiple power guarantees, including power supply for critical equipment adopts a 2N+ backup power supply system
  • UPS system that adopts 2N configuration, a total of 24 600KVA UPS and four 200KVA UPS, while the backup battery for the UPS system supplies power continuously for more than 30 minutes.
  • IG541 gas fire-fighting and pre-installed Heptafluoropropane fire-extinguishing system. Complies with the “Code for Fire Protection Design of Buildings” (GB50016-2006 and later versions)
  • Chilled water precision air conditioner that ensures the computer room stays at a constant temperature of 18-27 degrees Celsius and helps meet 30% to 70% constant humidity environment requirements
  • Air-conditioning terminal equipment using UPS plus main dual-circuit power supply, for a total of 1 400KVA UPS and three 200KVA UPSs.

If you’re looking for a robust and modern data center to support your company’s expansion into Chengdu and Chongqing, CTA’s South Sichuan Data Center in Yibin provides the strategic geographic location, back-up redundancy, security, and interconnectivity, all at a reasonable price. To get complete facility specs and pricing, please click here to contact China Telecom Americas’ data center solutions team today.

Improving the User Experience for Gamers in China

Edge computing is gaining unprecedented attention

Edge computing is gaining unprecedented attention as the industry moves into the 5G era, and nowhere is that more apparent than with the gaming industry in China. The market boasts nearly 665 million players who spend over 278 billion yuan on video games, making it the world’s most lucrative gaming market, according to a recent report from Statista. More than 75 percent of the total gaming market share came from mobile gamers, the report states. Using cloud gaming platforms, users can stream their favorite games rather than downloading them on smartphones or gaming consoles or buying physical copies.

This, of course, means the user experience must be stellar and the technology behind it resilient and reliable. Games can’t successfully be played in real-time if the network is slow or the signal is dropped; this will lead to lagging images or out of sync operation, which will then lead to loss of revenue if users drop off the game due to poor quality. Several technologies must come together for high-quality gaming to be achieved at scale, and China Telecom Americas is well-positioned to deliver Quality of Experience across the entire gaming experience by utilizing them. These technologies include:

  • The speed and high-bandwidth capabilities of 5G and its network slicing capabilities— According to a recent report by the GSMA, China is expected to have 822 million 5G subscribers by 2025, up from 202 million subscribers at the end of last year 2020. The report also estimates that 5G connections by 2025 will represent 47% of total mobile connections in China. Based on network slicing, 5G resources can be allocated for specific services to ensure the quality of the cloud game experience is high, especially when users simultaneously play games in the cloud.
  • Virtualization at the network edge for load-balancing capabilities—Each edge data center should have multiple application instances running, with traffic to them managed by load balancers that ensure the load is spread out so servers do not become overloaded.
  • Core network support for failover via the most robust hardware infrastructure in the core and access networks. China Telecom Americas has the bandwidth and density in its core and access networks to meet the challenges games create on its network
  • The growth of edge computing via edge data centers—As services move to the edge, it makes sense that computing must converge on the edge as well. Enter Multi-access Edge Computing (MEC), an edge cloud platform that provides a new network architecture together with the operator network, with the data plane function as a key focus. MEC uses the mobile access network to provide IT services and cloud computing functions for users near the edge. This creates a carrier-class service environment with high performance, low latency and high bandwidth, and provides a high Quality of Experience for the end user.

To provide customers with the low latency required by the next generation of gaming and other apps, China Telecom Americas is deploying MEC at the edge of its network globally. This will allow gamers to leverage the network like never before, while leaving plenty of network bandwidth for other applications, both consumer and enterprise.

According to the GSMA, “the move of part of the computing power from the cloud to the edge could to a large extent be seen as an operator-centric technology shift, which builds on previous developments such as the softwarization and virtualization of networks and plays into 5G deployments.” In other words, operators now have the ability to move beyond being an access pipe provider to become an information service enabler, deploying new services like gaming with Quality of Experience. China Telecom Americas is well down this path with its 5G and MEC capabilities, paired with the world-class fixed line network that 5G requires.

For more information on how China Telecom Americas is improving the user experience for gamers in China and other applications, visit our Content Delivery page.

Learn more about how China’s Telecom Americas is participating in a 5G network slicing trial in China as part of its 5G initiatives.

Transforming the Network with Hybrid SD-WANs

Connectivity vs. Cost

As companies scale to multiple locations in China, they run into an age-old problem in regards to their wans: Connectivity vs. Cost. Connectivity means utilizing the stability of MPLS circuits, which provide the reliability and scalability many companies need to grow their operations. Benefitting from cost means understanding the difference between the true cost of an MPLS circuit and that of a typical broadband connection, as well as the opportunity cost lost when mission-critical traffic goes across the public internet instead of the MPLS circuit.

Many companies in China are looking to China Telecom Americas to help them deploy a SD-WAN architecture

To gain better performance, control and visibility over their network and data, many companies in China are looking to China Telecom Americas to help them deploy a SD-WAN architecture atop their MPLS cloud. By separating the data plane from the control plane, traffic can be managed as needed to achieve the right outcome. For enterprise-critical traffic, that might be over the MPLS network, while “everyday” traffic runs over the internet. And if something goes wrong and the primary path is not available (as often might be the case in congested public networks, like those found in highly populated regions like China), the SD-WAN can reroute traffic over a different path. Most China Telecom Americas customers find their OPEX savings from deploying hybrid SD-WAN exceeds their CAPEX expenditures through simplified configuration and link provisioning.

That’s not to say MPLS is unimportant. Companies need MPLS for cross-border connectivity, backhaul and getting across the national gateway. The quality of service (QoS) of MPLS circuits is unmatched, and even those who decide to overhaul their networks need to ensure that MPLS is still included in their plans to protect the quality of network traffic.

There’s plenty of interest in deploying a hybrid network with SD-WAN, even after a down year where businesses sat and waited for a rebound during the COVID-19 pandemic. In February, Dell’Oro Group forecast that the worldwide sales of SD-WAN technologies would grow at a CAGR of 24 percent over the next five years. The SD-WAN market is expected to surpass $4 billion by 2025, Dell’Oro says, and software will drive 80 percent of revenue, accelerating during the period between 2021 and 2025.

Benefits of China Telecom Americas’ unique and cost-effective IT infrastructure management and MPLS + SD-WAN hybrid solution

China Telecom Americas’ unique and cost-effective IT infrastructure management and MPLS + SD-WAN hybrid solution resources allow us to provide our customers high quality application performance to improve end-user experience, while helping them build and expand their operations simply and effectively. Multi-tenant isolation, integrated security functions, and traffic control in regional security centers ensure the security of customers’ traffic.  A few of the benefits we provide customers include:

  • Reduced IT complexity—Reduce WAN complexity with improved maintenance and administration features.
  • Flexible, one-stop SD-WAN solution—Includes cloud access, management portal, managed services, underlay service and more.
  • Increased agility and reliability—Delivers greater business agility and reliability through application-level visibility, control and an integrated set of security functions.
  • Better visibility and automation—Optimizes cloud and on-premises application performance with real-time analytics, visibility, and control.
  • Optimized bandwidth utilization and performance—Adapt in real time to bandwidth demands and network conditions.
  • Reduced CAPEX and OPEX costs—Simple and flexible price model, plus lowered OPEX with simplified configuration and link provisioning
  • Increased branch availability time—Quickly establish an SD-WAN overlay over a MPLS/IP underlay that connects all your branch locations to improve network speed, security, and efficiency.
  • Stronger security—Multi-tenant isolation, integrated security functions, traffic control in regional security centers.
  • World-class customer support—Full MPLS / Hybrid WAN Integration Support plus 24×7 global post-sale service

We partner with the industry’s best technology vendors to create leading-edge MPLS + SD-WAN hybrid solutions for your business. One of those partnerships is with Cisco-Viptela for Hybrid SD-WAN. Learn more about our solutions and partnership here.

China Telecom Executive Analyzes 5G Evolution to Date, Suggests Collaborative Path Forward

The 2020 OFC Optical Networking and Communication Conference, held in San Diego in March, served as the setting for a candid and informative analysis of the evolution of global 5G deployments to date, and how network operators around the world can work together to ensure 5G achieves its full potential in the future.

At the event, Qi Bi, president of the China Telecom Technology Innovation Center and CTO of the China Telecom Beijing Research Institute, shared his first-hand perspectives of 5G to dispel some of “the media hype” surrounding 5G and to map the current trajectory of 5G innovation and deployment.

For the first time, Qi said, the world is deploying a technology designed to support both broadband data connectivity and a range of business-focused machine-to-machine applications for vertical markets. Despite using a common 5G standard, operators are taking different paths to get to the same destination. According to Qi, China has been one of the true pioneers in 5G, becoming the first country to grant commercial 5G mobility licenses using the 3GPP standard in 2019.  As a result, China Telecom currently has more than 8 million subscribers on its 5G network.

For all the progress operators have made developing and deploying 5G technology, Qi said, there are still many opportunities and challenges that lie ahead.

Multiple access technologies may have reached the saturation point, making it more difficult to innovate in wireless.

Most of the remaining opportunities for innovation lie in the antenna area, including massive MIMO, which has become, in Qi’s words, “the trademark of 5G technology.”

Overall 5G KPI results have been mixed.
Qi said they can be divided into three categories:

Accomplished

  • Mobility
  • User speed
  • Efficiency

Reachable (with future investment)

  • Density
  • Connections
  • Delay

Failed to reach

  • Energy improvement
  • Peak rates

5G may be one standard, but it’s not one system.

“The hyped future of 5G by one unified standard actually requires the deployment of separate hardware systems,” Qi said.

The promise of 5G includes providing enhanced broadband connectivity, connecting millions of M2M/IoT devices, and enabling ultra-low latency applications such as AR/VR and autonomous vehicles. One 5G standard can’t do that alone. Making them a reality will require the evolution of multiple systems deployed in phases.

An integrated approach to the design and deployment of 5G networks will drive the success of 5G technology.

The challenges inherent in deploying 5G technology – including higher CapEx and OpEx costs, increasing hardware complexity, multiple applications requiring multiple systems, and unclear and uncertain new revenue opportunities – will be better served by collaboration between vendors and operators rather than competition, Qi said. He cited China Telecom’s collaboration with competitor China Unicom to build a 5G network in China as an example of the type of joint efforts that will be required to ensure 5G’s success.

A stand-alone network strategy will lead to more ubiquitous 5G coverage.

According to Qi, China Telecom is pushing the industry to adopt a stand-alone 5G network strategy versus a non-standalone strategy. A stand-alone strategy entails building a dedicated 5G network. A non-stand alone strategy involves an operator relying on its existing 4G LTE network to provide coverage and building a 5G network on top of it to act more like a “hotspot.” A stand-alone strategy is China Telecom’s preferred approach, Qi said.

Qi concluded his talk by reiterating:

  • 5G and next-generation systems will drive growth in the wireless and optical industries.
  • Ever-growing 5G data rates will revolutionize the ways we live and do business.
  • 5G and future access systems are expensive – vendors and operators should collaborate more than they compete.
  • A healthier global ecosystem with less focus on protectionism will be necessary as 5G and next-gen systems become more complex.

View the video.

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd., is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.

With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San Jose, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to expand its strength and reach.

China Telecom Americas provides locally based, one-stop-shop, turnkey solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.

For additional information on China Telecom Americas, please visit www.ctamericas.com.

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Leveraging 5G, Network Slicing and MEC to Deliver Real-World Services and True Business Value

In late 2019, China Telecom – the parent company of China Telecom Americas – announced a new 5G network slicing project trial in China that will be focused on the promise and potential of enterprise and industrial applications. This experiment will ultimately lead to the first 5G smart factory, which will then be used as an example and prototype for future 5G use. As 5G’s higher speeds and lower latencies enable numerous new applications from the IoT to the manufacturing floor, the need for network slicing becomes more critical. Network slicing lets communications providers dedicate individual “slices” of the network for IoT and Industrial Internet services, allowing them to allocate their network resources more efficiently.

5G is going to change how companies work and will provide new ways of leveraging real-time data to derive business value. The impact of 5G will be pervasive globally. In fact, the GSMA predicts that 5G will account for almost half of China’s overall mobile connections by 2025, with other markets such as Japan, South Korea and the US having similar rates of adoption.

China Telecom exploring what can be achieved through 5G

China Telecom has been at the forefront of exploring what can be achieved through 5G. As part of this commitment, China Telecom has stated that it expects to have access to 300,000 5G base stations by the end of 2020. This is five times the number the company had live at the end of 2019. Clearly, China Telecom and China Telecom Americas expect 5G, and network slicing as part of it, to grow considerably. And we aren’t alone. Industry analyst firm, Global Market Insights, recently predicted that the market for network slicing will experience a growth rate of as much as 15% from now until 2026.

China Telecom conducting trials at manufacturing facilities across China

To ensure its customers will be able to truly experience what will be possible, China Telecom has been focused on conducting trials at manufacturing facilities across China to demonstrate the true power of 5G network slicing with Multi-Access Edge Computing (MEC), a network architecture concept that enables cloud computing capabilities and an IT service environment at the edge of the cellular network. China Telecom is presently working with technology partners and the ETSI to explore standards and specifications for deploying network slicing in MEC-enabled 5G networks.

This is critical because China Telecom understands that each application and service have different requirements for bandwidth capacity, speed and latency. The only common requirement is availability, with 100% being the expectation. Think about a service such as connected cars. According to ABI Research, there will be 41 million 5G connected cars on the road by 2030. China Telecom understands that this type of application will require a much different service profile than what is needed to enable reading of smart meters. Some may require ultra-low latency, others may require high bandwidth, and the ability for China Telecom to deliver exactly what each service needs is made possible by its ability to slice network capacity across the control, data and management planes.

To provide customers with the low latency required by the Industrial Internet, China Telecom will be deploying MEC at the edge of its network globally, which will allow enterprises to leverage the network like never before.

Real-world applications that China Telecom is working on

Some of the many real-world applications that China Telecom is working on to deliver to its customers, with the help of its technology partners, include:

  • 5G for Smart Grid
  • Flexible Smart Manufacturing with 5G Edge Computing
  • 5G Intelligent Connected Vehicles
  • Aircraft Surface Inspection
  • Heavy Industry 5G and Smart Manufacturing

China Telecom is truly just beginning to scratch the surface in terms of what 5G can deliver, and the opportunities are endless.

If your business is ready to benefit from the power and potential of 5G please let us know. We’d love to share our experiences working with some of the world’s largest companies.

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd., is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.

With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San Jose, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to expand its strength and reach.

China Telecom Americas provides locally based, one-stop-shop, turnkey solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.

For additional information on China Telecom Americas, please visit www.ctamericas.com.

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IoT and Tech Use Cases in China to Fight COVID-19 (Telemedicine/Healthcare)

With more than 700,000 people worldwide affected by the coronavirus, we as a global community face a pandemic unlike anything any of us has ever seen.  During this time, China Telecom’s and China Telecom Americas’ primary focus has been the safety and well-being of our employees, colleagues, and communities around the world.

As one of the world’s foremost providers of integrated communications and information technology services, however, China Telecom cannot overlook the potential that its technology can play against this invisible enemy that has now stretched to every corner of the globe. China Telecom sees connectivity as an effective means for providing healthcare to the millions of people living in remote areas where individualized medical attention is not possible or economically feasible.

While full and comprehensive healthcare most often requires in-person care, telemedicine can be incredibly effective during the initial phases of diagnosing and treating illness and injury. It can also be a powerful training tool for local healthcare workers to increase their ability to provide the localized care required to identify and stop the spread of infectious diseases like COVID-19.

While connectivity is the logical component of telemedicine based on its ability to conduct teleconsultations and videoconferencing, China Telecom believes that the application of other technologies, such as Artificial Intelligence (AI), can also play an important role in improving care globally.

Connecting Globally, Thinking Locally

As the largest subsidiary of China Telecom, it is impossible for China Telecom Americas to look at a global issue such as COVID-19 without considering the implications and opportunities locally in China; an area that is well-suited to provide a telemedicine use case that the world can follow.

China combines a vast geographic area, an aging population, and a lack of infrastructure outside of its major metropolitan areas that would lead one to question its ability to create a blueprint of effective telemedicine that can be replicated in other markets.

Despite these challenges, China has several compelling attributes, such as pervasive mobile broadband, an abundance of talent and technical innovation, and governmental support, which combine to create optimism around how technology can be applied to improve healthcare.

Examples of how China Telecom has leveraged technology to serve the greater good

In response to the recent pandemic, there have been several examples of how China Telecom has leveraged technology to serve the greater good.  Some of these examples include:

  • Working to deliver China’s first 5G remote diagnosis of new coronavirus pneumonia using advanced 5G technology with the high bandwidth and low latency required to improve diagnosis and treatment.
  • The use of the China Telecom network to aid in the rollout of online learning programs to support students across China who are not allowed to meet in their usual manner. This has been implemented across all levels of education from primary and middle students to the more than 563 undergraduate courses offered being offered by Peking University that utilize online video, group chats and live streaming.
  • Outside of illnesses related to COVID-19, patients are being treated for a variety of other ailments – both physical and psychological – by doctors and institutions who understand the desire of the public to avoid hospitals as they practice social distancing.
  • The launch of the “5G + Cloud + AI” pneumonia intelligent auxiliary analysis system that improves the accuracy of virus detection and shortens the time of CT scanning. Early data shows that the system can control the reading time within 1 minute through the AI ​​algorithm, with detection accuracy greater than 90% which represents a significant improvement in the efficiency of epidemic diagnosis and treatment.
  • The establishment of the “5G AIoT Anti-epidemic Resumption Solution Online Launch Conference,” focused on exploring how to apply the Internet of Things, 5G, AI and further cloud and network integration to prevent and control epidemics.
  • The use of location data from consumer mobile devices to help identify the travel patterns of carriers of the COVID-19 virus.

While these represent only a handful of the efforts underway, we are confident that use cases like these will ignite further innovation around how technology can be applied to improve healthcare, to control the spread of this virus, and to prevent future outbreaks.

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd., is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.

With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San Jose, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to expand its strength and reach.

China Telecom Americas provides locally based, one-stop-shop, turnkey solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.

For additional information on China Telecom Americas, please visit www.ctamericas.com.

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China Telecom’s WDM Backbone Network: the Road to All-Optical Network 2.0

In the past ten years, the traffic volume on China Telecom’s backbone networks has been growing at an astonishing rate of 47% per year. This poses a range of challenges to equipment investment, equipment room construction, power consumption and loading, and system operations. In an attempt to address some of these challenges, China Telecom is shifting from All-Optical Network 1.0 to All-Optical Network 2.0. The company plans to build a brand new network in line with its CTNet 2025 strategy through interconnection at the optical layer. The new network would be based on an “integrated, concise, agile and open” architecture and lay a solid foundation for future services such as 5G and cloud services.

Project Introduction

China Telecom had good reasoning behind choosing the middle and lower region of the Yangtze River to pilot its All-Optical Network 2.0 project. The region holds 25% of China’s population and 30% of its GDP. It boasts a vibrant and innovative economy with a fast-growing data center industry. The region is also home to some of the world’s most prominent Internet companies, those of which produce countless new Internet applications every year.

Solution

In 2017, China Telecom built a massive WDM ASON backbone network at 21 nodes throughout Jiangsu, Zhejiang, Shanghai, Hubei, Anhui and Jiangxi. 348 100G WDM links were planned in the preliminary stage, which will eventually be able to support 200G/400G in the future. Through full-mesh networking, China Telecom deployed the first All-Optical Network 2.0 backbone network in China. It differs from the previous All-Optical Network 1.0 in the following aspects:

1. From independent, separate chain topology to full-mesh networking.
The full-mesh network topology creates the shortest service, protection, and recovery routes, allowing for one-hop transmission for services and E2E latency lower than 15 ms to meet CTNet2025 latency requirements. Furthermore, network security was greatly enhanced and fault recovery time significantly shortened.

2. From electric switching nodes to all-optical switching nodes.
21 ROADMs were deployed to create intelligent optical nodes, which will eventually become the optical cross-connect (OXC). This cut construction costs, power consumption, and equipment room sizes of network nodes by 30%—50%.

3. From manual to smart operations.
Full-mesh networks provide the interconnection basis for intelligent operations. Intelligent resource scheduling and on-demand bandwidth and latency can be realized via dynamic path selection at the optical layer and TSDN-oriented networks.

In reference to the new initiative, Wei Leping, Deputy Director of the Science and Technology Committee of the Ministry of Industry and Information Technology, and Director of the Science and Technology Committee of China Telecom, stated, “The dynamic interconnection of the first ROADM backbone network in China initializes the strategic upgrade from electrical nodes to all-optical nodes and from point-to-point links to optical-layer mesh networking. This not only breaks the electrical bottlenecks of network node capacities, but also symbolizes the transition from All-Optical Network 1.0 to the new era of All-Optical Network 2.0. This is also a key step in the evolution towards China Telecom’s integrated, concise, agile and open CTNet2025 network reconstruction mission. It not only brings transformation at all layers of the transport network, but also promotes prosperity in related industries.”

The Rise of Open Source Network Technologies in China

China is currently the third largest contributor to the Cloud Native Computing Foundation, and its contributions to the open source and cloud markets are continuously growing. A number of emerging technologies are making open source technology more attractive to Chinese companies, and new projects are emerging.

Of particular use to companies are the SDN and NFV technologies that are emerging from China, and being used by companies such as China Telecom. These SDN and NFV frameworks are community led, many of them being supported by the Linux Foundation, and being used by the international community.

Open-O by the Linux Foundation: A New Orchestration Project

Open-O, by the Linux Foundation, is a new management and network orchestration project that may make it easier for Chinese developers to move into open source deployments. Backed by Chinese companies such as China Telecom, Open-O seeks to address problems such as the language barrier, which have historically made it more challenging for developers in China to engage with the open source community. Open source communities are highly communicative by nature.

Since its initial inception, Open-O has been merged with ECOMP, and the new initiative has been renamed the Open Network Automation Platform (ONAP).  China Telecom is already creating use cases for Open-O technology, which could include using it as an orchestrator for VPN services, crossing between domains and connecting data centers and WANs.

OPNFV: An Integrated Linux foundation Technology

Meanwhile, China Telecom is also working on OPNFV, a project that will help with NFV components within a number of environments and platforms. This open source NFV project is also supported by companies such as Samsung Electronics and Qualcomm, Inc. This NFV platform will be usable in both service provider and enterprise networks, and it’s currently being developed by a total of 55 companies.

Since 2014, OPNFV has been in development as an integrated platform that can produce valuable services and products to companies quickly. Through solutions like OPNFV, companies have been able to move away from commercial and proprietary solutions, and to find solutions that are more universal and well-supported.

China and Kubernetes Adoption

In terms of Kubernetes adoption in China, Microsoft Azure outperforms AWS, which is globally unusual. Designed by Google and maintained by the Cloud Native Computing Foundation, Kubernetes is an orchestration and deployment system. Kubernetes makes it easier to deploy applications in architectures that support microservices, and it’s leading the way in making open source more accessible.

The OpenDaylight City Tour

OPNFV isn’t the only highly publicized, open source NFV solution. Hosted by companies such as Baidu and Tencent, the OpenDaylight City Tour went through four cities in China, bringing awareness and adoption to OpenDaylight technology. OpenDaylight is currently being used by Tencent, Baidu, China Telecom, HBC, and more.

OpenDaylight is a software-defined networking solution and network functions virtualization platform (SDN and NFV). Through OpenDaylight, organizations are able to acquire a complete network stack. A popular Linux Foundation project, OpenDaylight is a modular, scalable, and extensible solution, which is suited even to the largest of enterprises.

The Made in China 2025 Initiative

Technological innovations from China are accelerating, due to the Made in China 2025 initiative which is encouraging Chinese companies to invest in technological innovation. This is encouraging companies to make additional contributions into the open source space. With new frameworks and strategies available to Chinese developers, China’s contributions into the open source arena are likely to continue to grow.

Currently, there are a number of interesting new technologies being developed in China, especially in the areas of networking and telecommunications. China Telecom and other tech-based companies are leading the way for new collaborative solutions, and there should be a number of innovative technologies emerging in the coming years.

Building the Right Content Delivery Network (CDN) for Consistent Edge Performance in China

The Chinese market for content consumption is massive.  More than 802 million citizens are now actively using the internet.

For the first time, adults in China now spend significantly more time with digital media than with traditional media.  The average citizen spends 3 hours and 54 minutes with digital, representing more than 58 percent of their time with digital media.

Taking advantage of this large and growing appetite for content in China can be tricky if you don’t choose the right Content Delivery Network (CDN) provider.

Content Delivery Networks (CDN) In China

Distributing content to users in China is not the same as it is in many other places worldwide.

Implemented in 2006, the Golden Shield Project established a complex filtering system for online content.  Websites are required to be licensed and content must adhere to Chinese regulations.

Working with a provider that is licensed in China is crucial to overcoming some of the challenges Chinese regulations create.  You want to work with a CDN provider that has experience working with Chinese regulatory agencies and a strong understanding of what is acceptable.  Make sure they are a licensed Network operator and can help you with following the right steps for Internet Content Provider (ICP) registration administered by the Chinese Ministry of Industry and Information Technology (MIIT).

Without this license, storing, caching, or delivering content within China is not allowed.  CDNs must be licensed even if they deliver content from outside of China.  If they are located outside of the country, however, they can face significant hurdles to delivery.

Global CDNs will deliver content anywhere in the world.  They will have servers throughout the world to provide low latency and fast online delivery.  However, not all CDNs are registered for content delivery to Chinese internet users.  If you choose to work with a global CDN, you need to make sure they partner with Chinese CDN providers licensed to do business in the country.

Be careful of CDNs located in Hong Kong.  While content may be delivered using servers outside the mainland, Hong Kong’s networks are separate from mainland China.  Performance can be greatly reduced, and some content may be blocked.

China Edge Delivery

Companies that are not able to secure an ICP license to deliver content from inside China may still be able to provide content by using an Edge Delivery infrastructure.  Content can be cached from servers in the region and then connected to exchanges the provide IP-peering to networks within China.

This bypasses the requirement for an ICP license as long as you work with Edge network providers like China Telecom that are licensed.

Important Factors To Consider

Here are some of the other important factors you should consider if you want to deliver content to Chinese consumers.

Fast Online Speeds

You need a CDN that is highly responsive and fast.

Online performance can dictate whether someone engages with your content or moves on to something else.  40 percent of internet users will abandon websites that take more than three seconds to load.  Even a delay of as little as one second in response can reduce conversions by 7%.

You will also want to make sure your CDN provider allows for dynamic acceleration.  This will allow dynamic data and content delivered from servers to bypass standard Chinese internet nodes and deliver through a more direct path.  This increased efficiency speeds up delivery and reduces latency.

CDNs that have a presence in China often achieve speeds 50 percent greater than those using servers outside of China.

Optimized For Mobile

Government improvement in developing rural infrastructure has increased mobile usage by older adults.  Mobile usage itself has increased and now represents 98 percent of internet users.  Your CDN should optimize delivery performance for mobile.

Distributed Content Delivery Network (CDN)

A CDN that can efficiently deliver content throughout China will have PoPs (Points of Presence) dispersed throughout mainland China.  While they may have prominent positions in large metro areas, they should also have PoPs closer to rural areas.

Congestion can occur at chokepoints between China’s largest ISPs due to the sheer volume of traffic, so be sure to know what network your end-users subscribe to in order to make sure you deliver a fully on-net user-experience that avoids chokepoint congestion between peering partners.   ChinaNet (AS 4134) is the largest internet network in China in terms of eye-balls so using China Mobile or China Unicom to deliver website content on ChinaNet could negatively impact performance and availability for your ChinaNet users.

Efficient Delivery Of Video Programming

84% of Chinese residents report they watch video programming at least occasionally, according to a study by Nielsen. 75% say they watch on-demand video content at least once a week.  That’s more video consumption than any other country in the world.

Meeting this significant and growing appetite for online streaming and video content means selecting a CDN that can manage large volumes of traffic efficiently.

The Fastest Growing Online Market In The World

China is the fastest growing and potentially largest online market in the world.  Failing to work with the right CDN provider can limit access to your content or potentially lead to it being blocked completely.

If you need a reliable CDN provider in China with owned Tier-1 network infrastructure for more consistent edge performance and premium user-experience in China,  read more about China Telecom’s CDN solutions.

Advancing Enterprise Connectivity in China and Beyond

The role of the enterprise network is changing fast. No longer does it simply connect data storage facilities to servers and workstations. Today, technological advances have put the network firmly at the heart of any modern enterprise.

According to Gartner, intelligent things and analytics, which use AI and machine learning to interact with people and the environment, are transforming business process and workplace. Digital innovation is now a key strategic agenda. And corporations are increasingly looking for ways to enhance their network infrastructure that is critical to be automated, secure, seamless and software-driven needed to support business agility.

Making all the difference

Geography, political landscape and regulatory regimes are different all over the world. The impact of these differences multiply quickly when companies embrace global and regional initiatives, like China’s Belt and Road Initiative (BRI), which involves less developed geographies. Networks need to be flexible, adaptable and have a broad coverage across the globe to provide full support rather than constrain a company’s business.

As the leading provider of advanced intelligent network architecture, China Telecom (CT) is dedicated to making a difference. With over 50 terrestrial and submarine cables and a state-of-the-art OTN network, CT global footprint extends from China to every part of the world. More than 170 global POPs in major cities worldwide provide CTG customers with flexible connectivity options, such as private, low-latency Ethernet lines, MPLS-VPNs and high-speed Internet access to meet their business needs.

Designed for agility

The term “software defined” is becoming increasingly popular these days. Software defined networking can offer enterprises agility, added speed and a way to keep up with business demands. While many enterprises have invested in deploying robust network infrastructures, however, they often face challenges in ensuring optimal network performance.

CT’s competing software-defined network infrastructure and cloud-network capability enables enterprises of all sizes to simplify their network operations through centralized management and gain control of network traffic flow in a cost-effective way.

For example, when a Fortune 500 sportswear manufacturer looked for a resilient solution to interconnect all of its China branches and accelerate connection to the global public cloud, it chose CT. In turn, CT’s networking solutions made the company networks agile and always available.

Bandwidth is becoming a critical resource, and demand is skyrocketing. CT’s network offers bandwidth on demand, allowing enterprises to centrally fine-tune their bandwidth consumption based on real-time traffic requirements. The overall costs for network maintenance also decrease – an important advantage when it comes to planning and budgeting.

A better answer for latency

Latency always matters. It is particularly critical in the global electronic financial marketplace where it is based on computer systems performing high-frequency trades in real time. Even microsecond delays can wreak havoc and result in million-dollar losses.

CT is dedicated to providing ultra-low latency network services to support time-sensitive financial trading and electronic transactions. It has established more than 30 industry-leading low-latency routes connecting the world’s most important financial hubs, including Dalian, Zhengzhou, Shanghai, Shenzhen, Hong Kong, Singapore, Tokyo, London, Frankfurt, New York, Chicago, Moscow and more.

For instance, the Hong Kong to Frankfurt link sees latency round trip time (RTT) as low as 149.17 milliseconds, while latency between Shanghai and London is just 147.93 milliseconds. The latency between Shanghai and Singapore as well as Shanghai and Tokyo are even lower at 53.4 and 24.39 milliseconds respectively. It all adds up to tremendous benefits for customers executing their trades through ultra-fast connections.

Combating security concerns

While new technologies have brought many benefits, they have also expanded the threat surface. Meanwhile, the financial penalties resulting from a breach is also becoming heavier.

That is why CT adopted a multi-layered defense in building a smarter and faster network that guarantees customers secure and reliable access to mission-critical data. CT’s private, low-latency Ethernet lines offer secure, reliable and high-speed point-to-point or point-to-multipoint international connectivity. Its anti-DDoS services also provide around-the-clock protection, through Black-Hole and Clean-Pipe services.

Platform for accelerating business ambitions

Fundamentally, intelligent networking is more than data transmission. It is a blueprint for building modern enterprises, and offers an innovative platform to capture new global business opportunities.

By adopting cloud-based and software-defined paradigms to add intelligence to its network architecture, CT’s market-leading portfolio of network solutions can help global customers navigate market challenges, mitigate risks and provide a robust foundation on which they can build the kind of future they want, wherever they want it.

China Telecom Implements a Low Voltage System for Minghua’s $45 million Spartanburg plant

Company Overview

Minghua USA, a division of Jiangnan Mold Plastics Technology Corporation, specializes in developing, manufacturing and selling plastic products and hi-tech molds to major automobile companies such as BMW, Mercedes-Benz, Volkswagen and General Motors.

To support its North American business initiatives, the company recently invested $45 million into a new 260,000-square-foot facility located in Greer, S.C., a strategic location for companies in the automotive industry.

Business Needs and Challenges

With a new facility arises the need to install network cabling, racks, hardware and more. Minghua needed a network that could provide reliable connectivity for its computers and phones to communicate internally, as well as with its eight China sites and the rest of the world.

However, the customer did not have a team of experts on hand to help design and implement a low voltage system. Due to the number of systems and components required, Minghua was in search of an experienced US partner that understood standard compliance and how system design would work in unison with equipment.

Why China Telecom Americas

Minghua selected China Telecom Americas to design and implement its low voltage system because of its previous success with low voltage projects and its strong domestic support and network presence in China.

China Telecom Americas designed and implemented everything from structured cabling, access control, security surveillance, server room UPS and A/C and digital signage to their IT network, IP private branch exchange and Wi-Fi system. In addition, CTA provided low voltage equipment and installation, configuration services and a dedicated on-site project manager to interface with the client.

Calvin Qing, IT Manager, Minghua HQ, says, “It was no small achievement to roll out a low voltage system with so many sub-systems in a short time frame, especially with plant build-out, EDI testing with BMW and order changes, and China Telecom Americas demonstrated great project management and allocated all of its available internal resources to ensure the project was delivered on time. In fact, the system was completed ahead of schedule.

We feel that the project was customized for our needs and delivered with exceptional attention to detail and a high level of responsiveness.”

Media Contact:
[email protected]

China Telecom, Shenzhen Water Group Deliver the World’s First Commercial NB-IoT-based Water Management Platform

In recent years, Shenzhen has seen escalating water problems. The city was listed among the top 10 most water-scarce cities in China in 2015 and could face a water deficit of 694 million cubic meters per year by 2020.

That’s why the city is prioritizing water management to better plan, distribute and manage the use of water resources.

China Telecom and Shenzhen Water Group Team Up

China Telecom and Shenzhen Water Group have teamed up to launch the world’s first NB-IoT-based smart water project, in which the city collects real-time data from 1,200 smart water meters and monitors pipe networks and water quality control to 4,500 people.

The smart water management platform runs on China Telecom E-Cloud 3.0 and aims to demonstrate the benefits of NB-IoT connected smart meters through transmission reliability and signal penetration tests.

Prior to the pilot test, Shenzhen Water Group had been sending utility staff to customer properties and had problems measuring, identifying and resolving water flow issues and leakages in a timely manner, among other issues. Having to physically visit every customer site to diagnose water issues proved labor intensive, inefficient and costly.

This project required broad coverage throughout the city and physical depth of coverage due to the hard-to-reach water meter locations. To implement the project, China Telecom leveraged its 800 MHz NB-IoT network with over 500 NB-IoT-capable base stations throughout Shenzhen.

Shenzhen Water Group can now receive real-time alerts

Using the new IoT water management platform, Shenzhen Water Group can now receive real-time alerts so that issues big and small can be resolved faster. The smart meters check data pressure and compare throughput at different nodes of the network, which allows the company to find leaks and take necessary preventative measures. They also experience additional benefits, including:

  • Higher data accuracy with the ability to receive data from 99.5% of the meters in each reading.
  • Better visibility into water usage habits and patterns of different consumer groups.
  • Wider coverage over existing networks, with up to a 20dB gain – water meters underground and in basements are more likely to be able to connect to the NB-IoT network than other networks.
  • Open data formats can be combined with other data sources to create big data analysis, so water consumption can be compared to weather conditions.

This smart water management project has set the pace for full utilization of NB-IoT in China’s water industry and is only a part of the nation’s initiative to lead the way in narrowband IoT commercialization. In the future, these efforts could greatly help China develop new benchmarks and create applications and business models based on insights gathered from IoT.

View the full Shenzhen Internet of Things case study here.

China Telecom Showcases Smart Waste Management Platform at the 2017 World Internet Conference in Wuzhen, China

Last week, the fourth annual World Internet Conference concluded in Wuzhen, Zhejiang province, China. The three-day expo (December 3-5) has become one of the leading events to catch a glimpse of the latest technologies being developed by China’s leading internet companies and service providers.

China Telecom has achieved the impressive feat of implementing full NB-IoT coverage in Zhejiang province

At this year’s event, China Telecom shared its 5G network technological advancements and demonstrated its eagerness to contribute to 5G standards and help promote commercialization. To that end, China Telecom has achieved the impressive feat of implementing full NB-IoT coverage in Zhejiang province.

Based on cellular mobile network connection technology, NB-Iot offers reduced costs, lower power consumption and enhanced coverage, in addition to a number of other advantages. Smart meters, smart parking, smart homes, and smart cities have undergone proof-of-concept testing and implementation in many places across China, one of which being the host city of this year’s conference.

Conference-goers were able to preview China Telecom’s latest IoT sensor-equipped smart trash bins that detect and report on garbage levels across the city of Wuzhen.  Attendees who stopped by the China Telecom booth received a demo of the solution with a visualized, real-time report of the sensor-generated data as it was being captured throughout the day.

Here’s how the technology works:

Each smart trash bin placed throughout the town is solar powered. The sun provides energy for a mechanism to engage inside the receptacle and compress the trash once it reaches 90 percent capacity, allowing the can to hold up to 3-5 times the trash load of conventional trash cans. It also reacts to motion sensors, makes emergency calls and has a fire extinguishing feature.

But these smart trash bins aren’t just a way to show off cool IoT technology; they were one of the several efforts to keep Wuzhen clean and curb waste management inefficiency – for instance, reducing fuel costs associated with trash collection trips. Such technology provides important data for environmental and transportation planning, as well as city resource allocation. In a rapidly developing country like China, energy and fuel savings, less waste buildup, smart route optimization, and more importantly, the ability to connect people, things, and data, are all key goals and drivers in becoming environmentally friendly.

This smart waste management solution offers only a glimpse of the IoT future, as there are many other practical applications in the Internet of Things realm. As the Internet continues to weave itself deeper into our lives, it is foreseeable that the “Smart Wuzhen” IoT model and NB-IoT commercialization will allow more and more people in Zhejiang, and throughout China, to enjoy the benefits of smart living.

The Benefits of SD-WAN for a Globalized IT Economy

As enterprise WANs become more costly and complex, a growing number of organizations are turning to next-generation networks to keep their data lanes running at peak performance. Leading this charge is the software-defined WAN (SD-WAN), which decouples the WAN’s control plane from network traffic and makes it programmable.

Organizations of all types can take advantage of SD WANs’ automation capabilities by programming them to intelligently route traffic over a mix of terrestrial and wireless technologies – such as public internet, private MPLS and 4G LTE – based on the application. Key benefits include:

  • Easy configuration: Rather than working directly with routing protocols, the IT team simply needs to tell the SD-WAN application how to handle certain traffic.
  • Lower cost: Because an SD-WAN can dynamically adapt to changing network conditions, low-cost broadband options are more feasible.
  • Flexibility: An SD-WAN can be reconfigured much faster than a traditional WAN, making it highly adaptable to the needs of different businesses.

This simplified, cost-effective approach to WAN is catching on fast. Gartner predicts that by 2020, 30% of enterprises will have deployed SD-WAN technology, up from less than 1% in 2015.

Benefits of a Managed SD-WAN

With a centrally managed SD-WAN architecture, IT teams can build a better WAN from the outset. The ability to augment or replace MPLS connections with broadband internet services can lower WAN costs by up to 90 percent.

It can also dramatically lower operational expenditure by giving IT operators the ability to add new network locations to the WAN within hours rather than weeks. The EdgeConnect SD-WAN solution, for example, employs a “plug and play” deployment model that can automatically add new physical branches and cloud-based IaaS services into the WAN. IT teams can quickly effect configuration updates to all WAN appliances with a single click.

This type of SD-WAN also integrates routing, basic firewalling, 256-bit encryption and WAN optimization. As a result, internet-based WAN connections are both secure and reliable, and the need for expensive, latency-adding backhaul WAN connections is drastically reduced.

China Telecom partnership with Silver Peak

To help address the connectivity, performance and security requirements of its international clients, China Telecom recently announced a formal partnership with Silver Peak, a global leader in broadband and hybrid WAN solutions.

China Telecom chose Silver Peak’s EdgeConnect SD-WAN solution based on its complete, single-device architecture. This will allow China Telecom to serve multinational clients cost-effectively while meeting their unique application service level agreements (SLAs). It provides seamless integration with China Telecom’s NetCare monitoring and management platform, and customers can also opt into Silver Peak’s Unity Boost performance pack, which accelerates latency-sensitive applications and reduces data duplication across the network.

Silver Peak pivoted to SD-WAN as its flagship offering in mid-2015, and now has more than 300 clients for its Unity EdgeConnect SD-WAN solution. Although not typically viewed as a full replacement for WAN routers, Silver Peak can provide that capability.

With a shared vision of SD-WAN replacing traditional WAN in the future, China Telecom and Silver Peak aim to bring secure managed services to enterprises and organizations across North America and APAC.

Contact Information 
[email protected]

China Data Center Trends and Future Outlook

According to a report by market research firm Technavio, the data center market in China is expected to post exponential growth over the next five years, with a CAGR on capex revenue of around 13 percent between 2016 and 2020.

Much of this growth has come from widespread adoption of data centers by government agencies during the last decade, says the report. In addition, major government investment in data center advances, targeted at stimulating the country’s digital economy, is boosting the adoption of cloud services, big data and IoT.

So what are the top data center trends in China, and how are they poised to shape the country’s digital future?

Data Center Infrastructure Management (DCIM)

Data center operators are constantly searching for ways to utilize floor space, electricity and equipment more efficiently. They are being helped in this quest by the latest generation of DCIM tools, which can monitor and manage the operations of both the facility’s support functions – such as air conditioning and PDUs – and its IT equipment, such as servers and network switches.

These DCIM tools can also provide colocation customers with transparency into their data center’s operations, for a single, holistic point of view into the status of their IT infrastructure. As part of its IT Infrastructure Management capability, China Telecom offers various key DCIM services, including 24/7/365 proactive monitoring, operation management and system optimization.

The Converged Data Center

Rather than managing their storage, CPU and virtualization in separate silos, an increasing number of data center service providers are graduating towards a more converged IT infrastructure which can utilize off-the-shelf appliances, all managed by a single software stack. The objective? To reduce overall operational complexity, while increasing flexibility, scaling and efficiency. According to recent figures by 451 Research, 40 percent of organizations are already using this type of architecture to some degree – a number that is likely to rise as more enterprises abandon traditional stand-alone servers in favor of cloud apps and colocation services.

Improved Content Delivery Networks

CDN site acceleration can be a key differentiator for ISPs that want to offer more responsive web hosting services in China. By serving static assets from the network edge, CDNs are also now improving user experience and reliability for a wide range of industry verticals and technologies, including ecommerce, finance, media/publishing, SaaS and mobile apps. China Telecom’s CDN network includes more than 60 CDN cache nodes in mainland China alone, accelerating the delivery of websites, downloads and streaming data.

Demand for faster, more stable broadband connections will only increase in China as companies look to extend their presence and provide better quality and cybersecurity. The hyperconverged CDN data center is likely to be a core enabler, offering advanced support for on-demand streaming, live broadcasts and adaptive streaming media over HTTP. Further down the line, it’s possible that individual mobile devices, communicating via P2P-style networks, will function as CDN “micro” nodes to ease data center workloads.

Hyperscale Data Center Partnerships 

The huge resource needs of applications such as big data, IoT, social networks and IaaS are leading to growing demand for hyperscale data center architectures. These allow users to seamlessly add on-demand computing resources from any location. Another key driver is the need for customers to continue to receive quality and secure data center infrastructure, facilities and services as they expand internationally.

In order to meet these demands, it’s expected that more data center providers will enter into strategic partnerships to provide international customers with large-scale, carrier-and-cloud neutral, multi-tenant data center products. A prime example of this is the recent co-operation framework agreement struck between China Telecom, Daily-Tech and Global Switch.

Although the U.S. still accounts for 45 percent of the world’s major cloud and internet data centers, China leads the world in internet consumption, with 710 million people online, according to a recent report by CNNIC (China’s Internet Network Information Center). As demand for cloud computing and other data services continues to grow in China, advances in data center technology can be expected to play a key role in both the int­­­egration of these technologies with modern manufacturing, and China’s gradual transition to a service economy.

Developing a Trusted Security Strategy for China

Organizations in the Americas are increasingly looking to expand into China and tap into its vast growth opportunities. Yet to take advantage of this dynamic, fast-expanding market, they need to manage data securely and efficiently. That’s why firms are looking to China Telecom Americas (CTA) as their trusted partner: a provider that can offer peace of mind with cutting-edge threat protection via a comprehensive set of network security solutions.

We live in a digital world. Data is the lifeblood of any organization, and that’s no different for those looking to grow their business in China. But the sheer volume, variety and sophistication of online threats, network resilience challenges and business risk can present a significant barrier to growth and impair essential services, affecting brand reputation and ramping up the cost of doing business in the region. Average breach costs for global organizations rose to $4 million in 2016. That’s why a trusted partner is so important to secure mission-critical data and networks.

Adding to the problem for organizations operating internationally is that data must be shared extensively, often across both on-premises and cloud systems, and pushed out to multiple fixed and mobile endpoints, creating a large possible attack surface for cybercriminals, nation states and hacktivists to target.

DDoS Threats

Distributed denial-of-service (DDoS) attacks are a constant source of pain for IT security managers, and the threat is growing globally. There was a 4 percent increase in the volume of attacks in Q4 2016 compared to the previous year, with the peak attack size up to 517Gbps and targets on average suffering not one but 30 attacks. DDoS is an ever-present threat. As one vector diminishes, another comes to the fore (as has happened recently with Network Time Protocol, or NTP).

The emergence of IoT-powered botnets such as Mirai has added a new level urgency to DDoS mitigation, with attacks of 300Gbps now not uncommon, according to Akamai. In our always-on digital world, even a few minutes of downtime can cost firms millions. Time, quite literally here, is money.

Record Threat Volumes

DDoS is far from the only security threat facing firms. One security vendor alone blocked over 81 billion unique threats last year, and recorded a spike in new ransomware families of 752 percent. The sheer range of threats, infection vectors and attack techniques is staggering. From relatively simple information-stealing Trojans to complex multi-staged zero-day threats, it requires security teams to constantly be on guard.

Organizations operating in China are exposed to exactly the same threats as anywhere else, and suffer the same financial and reputational fallout when one sneaks through. In fact, China was a top 10 global target for web app attacks in Q4, with SQLi, LFI and XSS the biggest threats.

The CTA Difference

Security teams have to manage all these myriad challenges while balancing the books and meeting sometimes rigorous regulatory and legislative compliance requirements. They must also ensure any security controls don’t interfere with data flows and employee productivity. Fortunately, China Telecom Americas has a number of managed security solutions designed to do all the heavy lifting for customers, providing maximum security while reducing cost and complexity.

Anti DDoS

CTA offers DDoS protection via two techniques: black hole filtering and “clean pipe.” Black holing drops unwanted traffic before it can enter a customer’s network. It does this by dynamically routing it to an empty “black hole” IP address. Clean pipe techniques work best on volumetric attacks and ensures traffic is scrubbed of any DDoS packets before entering the organization’s network by sending it to a CTA cleaning server first.

Threat Monitoring

At the heart of CTA’s threat-monitoring service is security information and event management (SIEM). This 24/7 platform monitors for threats around the clock, consolidating feeds from multiple sources around the customer’s IT environment for the most effective and comprehensive real-time monitoring and reporting possible. Threats are detected early, allowing for swift incident handling and remediation, which is vital to minimize the fallout of an attack. Hotline support and emergency threat advisories are also available around the clock where needed.

Secure Internet Access

Organizations operating in China, as elsewhere, need to enable secure remote and mobile working to drive productivity and business agility while keeping data and systems protected. The answer is CTA’s mobile VPN (virtual private network) offering, based on China Telecom’s MPLS VPN hybrid network, which reaches across the entire mainland of China. It offers a highly secure encrypted connection into your corporate network from wherever you are, supporting key use cases including VoIP, videoconferencing and use of resource-hungry enterprise apps like ERP software.

In fact, corporate data security is guaranteed because the MPLS network connects directly with cloud providers like Amazon Web Services (AWS) and Azure. We also offer our VPN customers real-time network monitoring, proactive fault handling, network management and a centralized portal for easy management.

The above offerings are all part of the China Telecom Americas managed security platform, which also features web content filtering, AV protection, intrusion detection and prevention systems (IDS/IPS), cloud security and more. By outsourcing to a trusted global partner with a proven track record in China, organizations doing business in the region can be sure security is handled by the experts, freeing up their own IT teams to focus on more strategic tasks.

Contact Information 

[email protected]

Umbra Uses CTA’s Managed MPLS Solution to Connect its Locations Across Four Continents

Umbra is one of the world’s most innovative housewares product design companies. A global company based in Toronto, Canada, Umbra brings intelligent design to everyday items. The company develops and manufactures modern housewares products ranging from furniture and frames to bath and kitchen products to entirely new categories of everyday items.

The company was established in 1979 when one of the founders couldn’t find a window shade he liked for his apartment. Instead, he created his own — and the company was born. Umbra (which means “shade” in Latin) is still led by the original two founders.

The company reimagines everyday items and creates objects that designers would appreciate, give as gifts or use themselves at home. Today, Umbra sells more than 2,000 home products through 25,000 retailers in 120 countries. Its products include wall décor and picture frames, window rods, jewelry storage, bathroom and closet organization, kitchen gadgets and furniture.

Umbra has numerous locations on four continents: in Asia (Shenzhen, China), North America (Toronto, Canada and Buffalo, New York), Europe (over 30 countries) and South America (São Paolo, Brazil). Umbra’s main manufacturing plant is in Shenzhen, China, with warehouses in Toronto, Buffalo, and Shenzhen.1 The company’s vast IT resources and network are shared across all locations from its hosted data center in Toronto. Umbra also provides IT services to its smaller sister company, TCH, an industrial and case hardware manufacturer headquartered in Toronto. TCH’s North American facilities are located in Toronto, Buffalo and Dallas.

Business Challenge

Several years ago, Umbra invested in a centralized MPLS [Multi-Protocol Label Switching] network for all of its major computing functions across the globe. The hosted data center in Toronto includes the ERP system and all of Umbra’s manufacturing and distribution software.

Having a reliable MPLS connection that is always on and accessible worldwide is very important. Without a connection to the data center in Toronto, the production lines stand still and distribution comes to a halt — which affects customer expectations and satisfaction, as well as revenue.

Customer Problem

Umbra experienced several issues with its previous North America-based MPLS provider, including:

• An unreliable network and packet loss

• Inadequate support

• Little or no visibility as to when a problem would be fixed

• Bureaucratic and slow response times

In addition, Umbra had to manage the routers on the MPLS network themselves. Eventually, the previous provider added managed services for the MPLS, but “it took months to implement at just one site,” said Scott Peter, Umbra’s IT infrastructure manager. “Another issue was that network problems required submitting an online help ticket to report, which typically resulted in long wait times for an email response with a scheduled fix. It dragged on and on, and [the process] was very painful.”

To efficiently conduct IT worldwide business, Umbra required:

• A stable network with a proven MPLS provider that would quickly respond and resolve any problems in a timely manner;

• Reliable MPLS managed services for 24/7 uptime;

• Lower cost of service and support; and

• Global reach.

Why Umbra Chose China Telecom Americas

“The attraction to China Telecom Americas was its strength and footprint in the Asia Pacific region,” Peter said. “We wanted better network performance and reliability from Shenzhen to Toronto.”

“China Telecom Americas was able to solve the latency problem with guaranteed 230 milliseconds latency. Our previous provider offered that, too, but in reality they were always at 300 milliseconds. It was tough to get them to acknowledge there was a problem with the Service Level Agreement. There were even problems with billing. Nothing went smoothly.”

In 2012, Umbra moved its network to China Telecom Americas, ending its affiliation with a large North America based provider.

How China Telecom is Different

Unlike the North America-based service providers, China Telecom is the world’s largest and fastest fixed line and broadband network operator. They deliver superior results by investing more than any other provider in terrestrial and cable infrastructure, including cloud, terrestrial and submarine cables. In addition, China Telecom:

• Owns 70 percent of the fixed line infrastructure in China

• Owns 80 percent share of the Chinese data center market

• Operates 70+ PoPs in key metro areas around the world, including more than 300 PoPs in China

The team supporting Umbra — along with the network operations center (NOC) — is based in Los Angeles, which offers numerous advantages:

• The team in Los Angeles is bilingual and many are native Chinese.

• Because the Pacific Time zone in Los Angeles overlaps with the business day in China, help is just a phone call away. Umbra doesn’t have to send an email and wait 12 hours for a response — and they don’t have to call in the middle of the night.

• China Telecom Americas has a U.S. project manager who works closely with the Umbra team in Canada — in addition to the team of network engineers — for ongoing 24/7 support.

Customer Solution — Managed MPLS Private Data Network and Global Internet Service

China Telecom Americas delivered an end-to-end, managed MPLS solution with QoS [Quality of Service] that was tailored to Umbra’s specific needs and a Service Level Agreement that guaranteed up-time of 99.9 percent.

The solution also included expanded bandwidth and global Internet service — and was implemented successfully in a very short timeframe.

Fast, Smooth Implementation

Peter oversaw the entire implementation. “We had 60 days to implement the China Telecom Americas solution. We were on a tight timeline,” he explained.

“One of the things that impressed me was that China Telecom Americas was extremely customer service-focused. They dropped everything when we needed them. Things got done and, if there was a problem, I could just call our rep and get someone from China Telecom Americas right away. No matter what the problem was, we could easily get someone who could manage the router, get us up and running, cut us over, or do whatever needed to be done.”

“It was almost as if we had one dedicated person. China Telecom Americas was always available and easy to reach, and its engineer based in Los Angeles was very, very good at what he did. Everything went really fast and smoothly.”

Quality of Service and Traffic Shaping

With its complete service approach, China Telecom Americas also provided Umbra with traffic shaping — and “we didn’t even have to ask for it,” Peter noted. “We were able to put Quality of Service on the MPLS, which was very important to us for CITRIX and VoIP optimization. We were able to do that right at the network level. All we had to do was tell China Telecom Americas what traffic we needed to optimize and they would put it in. It was simple to do and it was quickly implemented.”

— Dramatic Improvement in Network Performance and Productivity

Umbra increased its network performance and efficiency, saving time and money. Since switching its network to China Telecom Americas, Umbra now enjoys a wide range of benefits:

Less down time— an optimized, stable and improved MPLS network

Improved business productivity — increased revenue, increased production and cost savings due to network efficiency and reliability

Shorter response time — network problems are quickly addressed and resolve

Better value —”With China Telecom, we also increased our bandwidth, bringing greater value to our business,” Peter said. “The previous provider might have been able to undercut the cost, but we would still have their bureaucracy and high latency.”

Convenience — “Before, we had one provider for MPLS and another provider for Internet. With China Telecom Americas providing both services, we switched over to one bill. Everything became easy now that we only have one provider and one bill to deal with. If we have issues with anything, we only have one person we need to call.”

Partnership with China Telecom Americas Delivers Lasting Benefits

Consistent, fast and centralized service and reliable connections across continents have been critical to Umbra’s success. Umbra’s partnership with China Telecom Americas enables performance that allows the company to focus on continuous improvement and innovation as they develop next generation products for their customers throughout the world.

To learn how China Telecom Americas can help your business, contact China Telecom Americas sales at [email protected]

Case Study: Fast-Growing Global Equipment Manufacturer Chooses China Telecom Americas to Connect All of its Locations Worldwide

Douglas Dynamics, Inc. Overview

Home to the most trusted brands in the industry for 65 years, Douglas Dynamics is North America’s premier manufacturer of vehicle attachments and equipment for snow and ice management, customized truck solutions, turf care and industrial maintenance.

Douglas Dynamics has received numerous industry awards

Based in Milwaukee, Wisconsin, Douglas Dynamics has received numerous industry awards and has been named one of the fastest-growing public companies in Wisconsin for the past three years. Partnering with dealers, suppliers and end users, the company has 10 locations around the globe, including over a dozen product engineers and sourcing specialists in Beijing, its only location in China.

Douglas Dynamics, a NYSE public company (PLOW), is also known for its innovative high-quality products that help its customers in North America — and in many parts of Europe and China — increase efficiency, productivity and profitability. Its well-known brands include FISHER, SnowEx, WESTERN (snow and ice management); Henderson (truck equipment); TurfEx (turf care) and SweepEx (industrial maintenance). Douglas Dynamics manufactures its products at three locations in the United States — Maine, Wisconsin and Michigan.

Business Challenge

Douglas Dynamics uses one main server, located at its headquarters in Milwaukee, for all of its data and voice transmissions. It uses a cloud-based telecommunications system. Employees across all of the company’s brands access and transmit data and files 24/7 from any device, through a CITRIX Virtual Desktop Interface (VDI) connection.

With international operations and geographically dispersed personnel, Douglas Dynamics needs reliable, fast and secure connections that are always on, providing access to all employees across its many locations throughout the world.

In addition, the Chinese Internet is oversubscribed. China is the largest Internet market in the world with over 670 million users — three times greater than the U.S. This massive number of people using the Internet results in a congested and slow experience, particularly at peak hours throughout the day. High levels of latency and packet loss can be commonplace.

“China is the factory to the world and the world’s largest Internet market. China Telecom Americas knows this market and has made greater investments in Chinese infrastructure than any other provider.”

– Jon Crane, IT Analyst, Douglas Dynamics

Customer Problem

The Douglas Dynamics engineers and sourcing specialists in Beijing need the ability to transmit and receive voice and data packets that are housed on the server in Milwaukee.

But for several years, the company struggled with inconsistent and often unreliable Internet connections in China. With limited connections, Douglas Dynamics employees in China could not use the company’s data systems they needed for their jobs, or communicate with their colleagues at other locations around the world.

Douglas Dynamics’ commitment to delivering industry-leading products to its customers, maintaining close relationships with partners, and continuous innovation and improvement is part of the company’s DNA. Advancing technology is a critical component of its market strategy, and the challenges with connectivity were significant impediments to that principle.

“When we opened our location in Beijing, we used a different MPLS [Multi- Protocol Label Switching] provider. They were expensive, but reliable,” said Jon Crane, IT Analyst at Douglas Dynamics. “After a few years, we decided to try an Internet-based solution for a variety of reasons, and we immediately started having network problems. We then tried a few different international carriers, but none could provide the low latency and security we needed. The network kept going down, and we were very frustrated. We didn’t have an MPLS connection for over three years. And then we found China Telecom Americas.”

Why Douglas Dynamics Chose China Telecom Americas

“What impressed us most about China Telecom Americas was its local expertise in China,” Crane noted. “Unlike the North American-based carriers, China Telecom specializes in networks running in China. They have good local contacts, know the culture and speak the language, making it a smooth transition. We were pleased that the sales and engineering team understood our problem, but didn’t try to push a pre-packaged solution on us.”

How China Telecom is Different

China Telecom has the Best Infrastructure in China

Unlike the North American-based service providers, China Telecom is the world’s largest — and fastest — fixed line and broadband network operator. They deliver superior results by investing more than any other provider in terrestrial and cable infrastructure, including cloud, terrestrial and submarine cables. In addition, China Telecom:

  • Owns 70 percent of the fixed line infrastructure in China
  • Owns 80 percent share of the Chinese data center market
  • Operates 70+ PoPs in key metro areas around the world, including more than 300 PoPs in China

Teams are Both Local and Global — Always Available and No Language Barriers

The team supporting Douglas Dynamics — along with the network operations center (NOC) — is based in Los Angeles, which offers numerous advantages:

  • The team in Los Angeles is bilingual and many are native Chinese.
  • Because the Pacific Time zone in Los Angeles overlaps with the business day in China, help is just a phone call away. Douglas Dynamics doesn’t have to send an email and wait 12 hours for a response — and they don’t have to call in the middle of the night.
  • China Telecom Americas has a U.S. project manager who works closely with the Douglas Dynamics team in the U.S. — in addition to the team of network engineers — for ongoing 24/7 support.

Customer Solution — MPLS Private Data Network and Global Internet Service

China Telecom Americas provided a 2 MB end-to-end MPLS solution with a Service Level Agreement that guaranteed up-time of 99.9 percent. The new system was up and running within six weeks.

Because the MPLS solution is a private network, it circumvents all of the problems related to the Chinese firewall and Internet capacity roadblocks.

Results — Reliable Performance at a Competitive Price Point

China Telecom America’s vast network of Points-of-Presence (PoPs) within the United States and throughout China made it possible to efficiently use a private MPLS data network that can reliably connect Douglas Dynamics’ Beijing location with its headquarters in Milwaukee. China Telecom Americas provides a number of high-value benefits to its customers:

  • Secure, reliable high-speed data transport
  • Guaranteed low latency
  • Minimized levels of packet loss
  • An optimized network that best addresses Chinese infrastructure
  • Faster time to market: implemented within six weeks
  • Very competitive pricing

“It was easy to develop a good relationship with China Telecom Americas. They have a small company feel and they’re very responsive. The entire team is very competent and well-versed on the problem and solution. Having a telecom provider with a network operations center (NOC) in Los Angeles and a backup NOC in China supports our on-going network needs. The time zone overlaps with the business day in Beijing, which is much more efficient than having a team based on the East Coast.” – Jon Crane, IT Analyst, Douglas Dynamics

Partnership with China Telecom Americas Delivers Lasting Benefits

Consistent levels of service and reliable connections across continents have been critical to Douglas Dynamics’ success. Their partnership with China Telecom Americas enables performance that allows the company to focus on continuous improvement and innovation as they develop next generation products for their customers throughout the world.

To learn how China Telecom Americas can help your business, please contact China Telecom Americas sales at [email protected]

Case Study: Global Housewares Product Designer and Manufacturer Uses China Telecom Americas’ Managed MPLS Solution to Connect its Locations Across Four Continents

Umbra Overview

Umbra is one of the world’s most innovative housewares product design companies. A global company based in Toronto, Canada, Umbra brings intelligent design to everyday items. The company develops and manufactures modern housewares products ranging from furniture and frames to bath and kitchen products to entirely new categories of everyday items.

The company was established in 1979 when one of the founders couldn’t find a window shade he liked for his apartment. Instead, he created his own — and the company was born. Umbra (which means “shade” in Latin) is still led by the original two founders.

The company reimagines everyday items and creates objects that designers would appreciate, give as gifts or use themselves at home. Today, Umbra sells more than 2,000 home products through 25,000 retailers in 120 countries. Its products include wall décor and picture frames, window rods, jewelry storage, bathroom and closet organization, kitchen gadgets and furniture.

Umbra has numerous locations on four continents: in Asia (Shenzhen, China), North America (Toronto, Canada and Buffalo, New York), Europe (over 30 countries) and South America (São Paolo, Brazil). Umbra’s main manufacturing plant is in Shenzhen, China, with warehouses in Toronto, Buffalo, and Shenzhen.1 The company’s vast IT resources and network are shared across all locations from its hosted data center in Toronto. Umbra also provides IT services to its smaller sister company, TCH, an industrial and case hardware manufacturer headquartered in Toronto. TCH’s North American facilities are located in Toronto, Buffalo and Dallas.

Business Challenge

Several years ago, Umbra invested in a centralized MPLS [Multi-Protocol Label Switching] network for all of its major computing functions across the globe. The hosted data center in Toronto includes the ERP system and all of Umbra’s manufacturing and distribution software.

Having a reliable MPLS connection that is always on and accessible worldwide is very important. Without a connection to the data center in Toronto, the production lines stand still and distribution comes to a halt — which affects customer expectations and satisfaction, as well as revenue.

“China Telecom Americas was extremely customer service-focused. They dropped everything when we needed them.” – Scott Peter, Umbra IT Infrastructure Manager  

Customer Problem

Umbra experienced several issues with its previous North America-based MPLS provider, including:

  • An unreliable network and packet loss
  • Inadequate support
  • Little or no visibility as to when a problem would be fixed
  • Bureaucratic and slow response times

In addition, Umbra had to manage the routers on the MPLS network themselves. Eventually, the previous provider added managed services for the MPLS, but “it took months to implement at just one site,” said Scott Peter, Umbra’s IT infrastructure manager. “Another issue was that network problems required submitting an online help ticket to report, which typically resulted in long wait times for an email response with a scheduled fix. It dragged on and on, and [the process] was very painful.”

To efficiently conduct IT worldwide business, Umbra required:

  • A stable network with a proven MPLS provider that would quickly respond and resolve any problems in a timely manner;
  • Reliable MPLS managed services for 24/7 uptime;
  • Lower cost of service and support; and
  • Global reach.

Why Umbra Chose China Telecom Americas

“The attraction to China Telecom Americas was its strength and footprint in the Asia Pacific region,” Peter said. “We wanted better network performance and reliability from Shenzhen to Toronto.”

“China Telecom Americas was able to solve the latency problem with guaranteed 230 milliseconds latency. Our previous provider offered that, too, but in reality they were always at 300 milliseconds. It was tough to get them to acknowledge there was a problem with the Service Level Agreement. There were even problems with billing. Nothing went smoothly. Since   moving to China Telecom we have experienced a  level of customer service that continually exceeds our expectations.”

In 2012, Umbra moved its network to China Telecom Americas, ending its affiliation with a large North America based provider.

How China Telecom is Different

Unlike the North America-based service providers, China Telecom is the world’s largest — and fastest — fixed line and broadband network operator. They deliver superior results by investing more than any other provider in terrestrial and cable infrastructure, including cloud, terrestrial and submarine cables. In addition, China Telecom:

  • Owns 70 percent of the fixed line infrastructure in China
  • Owns 80 percent share of the Chinese data center market
  • Operates 70+ PoPs in key metro areas around the world, including more than 300 data centers  in China

Teams are Both Local and Global — Always Available and No Language Barriers

The team supporting Umbra — along with the network operations center (NOC) — is based in Los Angeles, which offers numerous advantages:

  • The team in Los Angeles is bilingual and many are native Chinese.
  • Because the Pacific Time zone in Los Angeles overlaps with the business day in China, help is just a phone call away. Umbra doesn’t have to send an email and wait 12 hours for a response — and they don’t have to call in the middle of the night.
  • China Telecom Americas has a U.S. project manager who works closely with the Umbra team in Canada — in addition to the team of network engineers — for ongoing 24/7 support.

Customer Solution — Managed MPLS Private Data Network and Global Internet Service

China Telecom Americas delivered an end-to-end, managed MPLS solution with QoS [Quality of Service] that was tailored to Umbra’s specific needs and a Service Level Agreement that guaranteed up-time of 99.9 percent.

The solution also included expanded bandwidth and global Internet service — and was implemented successfully in a very short timeframe.

Fast, Smooth Implementation

Peter oversaw the entire implementation. “We had 60 days to implement the China Telecom Americas solution. We were on a tight timeline,” he explained.

“One of the things that impressed me was that China Telecom Americas was extremely customer service-focused. They dropped everything when we needed them. Things got done and, if there was a problem, I could just call our rep and get someone from China Telecom Americas right away. No matter what the problem was, we could easily get someone who could manage the router, get us up and running, cut us over, or do whatever needed to be done.”

“It was almost as if we had one dedicated person. China Telecom Americas was always available and easy to reach, and its engineer based in Los Angeles was very, very good at what he did. Everything went really fast and smoothly.”

Quality of Service and Traffic Shaping

With its complete service approach, China Telecom Americas also provided Umbra with traffic shaping — and “we didn’t even have to ask for it,” Peter noted. “We were able to put Quality of Service on the MPLS, which was very important to us for CITRIX and VoIP optimization. We were able to do that right at the network level. All we had to do was tell China Telecom Americas what traffic we needed to optimize and they would put it in. It was simple to do and it was quickly implemented.”

“Our billing, management, visibility and support are handled a lot better. China Telecom Americas makes it easy to do business with them, and we have been pleased to have them as our network partner.”  – Scott Peter, Umbra IT Infrastructure Manager

Results — Dramatic Improvement in Network Performance and Productivity

Umbra increased its network performance and efficiency, saving time and money. Since switching its network to China Telecom Americas, Umbra now enjoys a wide range of benefits:

  • Less down time — an optimized, stable and improved MPLS network
  • Improved business productivity — increased revenue, increased production and cost savings due to network efficiency and reliability
  • Shorter response time — network problems are quickly addressed and resolved
  • Better value — “With China Telecom, we also increased our bandwidth, bringing greater value to our business,” Peter said. “The previous provider might have been able to undercut the cost, but we’d still have their bureaucracy and high latency.”
  • Convenience — “Before, we had one provider for MPLS and another provider for Internet. With China Telecom Americas providing both services, we switched over to one bill. Everything became easy now that we only have one provider — and one bill — to deal with. If we have issues with anything, we only have one person we need to call.”

Partnership with China Telecom Americas Delivers Lasting Benefits

Consistent, fast and centralized service and reliable connections across continents have been critical to Umbra’s success. Its partnership with China Telecom Americas enables performance that allows the company to focus on continuous improvement and innovation as they develop next generation products for their customers

To learn how China Telecom Americas can help your business, please contact China Telecom Americas sales at [email protected]

Chinese Data Centers Benefit from Hyperconvergence

Hyperconvergence enables leading Chinese IT service providers to combine technologies that formerly operated in separate silos (such as telephony, internet and television). This transformation is changing approaches for managing data centers, and the way telecommunications companies deliver services to customers.

Telecommunications companies continually seek to improve service delivery and provide new and innovative benefits to customers in the areas of media, cable, residential and enterprise internet, wireless, fixed-line, software and hardware. In the evolution of services, many telecommunications companies now combine these services to offer even greater possibilities.

Leading Chinese IT service providers, such as China Telecom, are already taking advantage of such hyperconverged (combined) technologies to join telecom, TV, residential and enterprise internet and mobile in order to deliver expanded services, or to provide exclusive content for particular subscribers. At the same time, some telecommunications companies are investing heavily in infrastructure to ensure these hyperconverged services are supported with enough bandwidth.

The Evolution of Telecommunications

One result of hyperconvergence is an expansion of the telecommunications industry. Supported by the Chinese government within its current Five-Year Plan, hyperconvergence in this context brings new opportunities for expanded services. This evolution is prompted by three major drivers: technology, customer demand and socioeconomic factors.

Regarding technology drivers, a leading global management consulting firm, Booz & Company, explains: “A key driver for convergence is the development of new technologies that enable the fixed and wireless worlds to come together. Within the next five years, new generations of affordable, highly integrated digital processors and radio components are expected to be developed, with high performance and low power consumption.”

The second factor – customer demand – is significant. A growing Chinese mobile market means that customers are demanding data, gaming, TV and messaging options on their mobile devices. Hyperconvergence allows telecommunications companies to be flexible in responding to these needs, able to adjust their compute, storage and networking capabilities to respond to what customers may want in the future. Providers, like China Telecom, that stay ahead of the trends will thrive in this new environment.

Socioeconomic factors come into play as China’s current Five-Year Plan includes a goal of fostering convergence within telecommunications companies, along with other providers, to strengthen the country’s overall technology infrastructure.

As Booz & Company report: “The essence of convergence is synergy, which means that two or more players can contribute their strengths and combine with unique offerings from others, creating new services and products or building up differentiation.”

Hyperconvergence in Data Centers

The hyperconvergence of compute, storage and networking components is a recipe for the next evolution in data centers. Using this approach, a data center is based on off-the-shelf appliances managed by a single software stack. This revolutionary approach is an improvement over complex and costly data center methods in which each function (usually from separate vendors) operates within its own silo.

Hyperconvergence is a more integrated approach that enables users to set up their infrastructure more quickly to reduce operational complexity and favorably reconfigure IT teams. This infrastructure often includes additional functionality, such as data backup, de-duplication, replication and wide area network (WAN) optimization. It also enables IT teams to seamlessly scale up or down by adding or removing appliances.

According to recent research by 451 Research, 40 percent of organizations are already using hyperconverged infrastructure, and that number is likely to rise quickly. Christian Perry, research manager at 451 Research, states that: “Loyalties to traditional, standalone servers are diminishing in today’s IT ecosystems as managers adopt innovative technologies that eliminate multiple pain points.”

Most leading Chinese IT service providers that offer hyperconverged systems start with low-cost commodity x86 hardware and add value-rich software, but the technology is flexible, with software-only options available as well. This type of data center configuration enables IT departments to provision resources instantly, and accommodates a wide variety of applications, offering a high degree of flexibility and efficiency.

According to a recent article published by Data Center Knowledge: “Uses include general purpose workloads, virtual desktop infrastructure, analytics, and for remote or branch office workloads. In fewer cases, companies use it to run mission critical applications, server virtualization, or high-performance storage.”

What Does This Mean for Enterprise IT?

Hyperconvergence offers a simplified architecture, plus a simpler administration model. Instead of having a set of applications and teams to manage 1) a storage array, 2) virtualization, and 3) server hardware; one team (or perhaps even one person) can manage the complete hyperconverged stack. These simplifications can result in immense savings and/or reasonable costs for scaling and growing a Cloud IT footprint.

China Telecom’s Contribution

China Telecom is working to assist organizations that want to take advantage of this technology. Offering content delivery networks, enterprise internet, and cloud and data center services, China Telecom enables companies to take advantage of the security and capacity to elevate their offerings to the next level.

Its data center development reduces operation, maintenance and energy-consumption costs, and improves the overall efficiency of data center operations. These services also implement highly cost-effective data center engineering protocols to maximize each data center’s investment value.

Software-defined data center (SDDC) is a technology infrastructure concept that infrastructure and operations professionals need to pay close attention to. Converged infrastructure is the foundation for SDDCs, and Chinese organizations can leverage these concepts to reduce infrastructure complexity, increase flexibility, and move closer to a more virtualized, automated, and resilient infrastructure. China Telecom is leading the way here, too, with aims to provide and co-locate SDDCs in China and around the world which can help meet enterprise requirements for urgency and flexibility in the very near future.

Start exploring now and learn more about China Telecom Americas and its cutting-edge data center offerings.

China Telecom’s CDN Technology Transforms User Experiences While Adding Reliability and Security

Transmission speed and reliability in the digital world are more important than ever, and content delivery networks (CDNs) are paving the way for better internet and mobile technology services by serving static assets from the edge — as well as site acceleration and other products.

In China, only 44 percent of the population are Internet users, but that’s still enough people to make it the world’s largest online population. As the number of users is expected to increase considerably in the coming years, leading Chinese IT service providers seek to innovate underlying frameworks in ways that both serve customers and satisfy regulatory requirements.

China’s IT industry has a number of projects in progress to further its capacity to serve the coming wave of virtual activity and meet these demands. A major initiative is improving content delivery network (CDN) infrastructure.

CDN Development

A CDN is a system that delivers content from a website or mobile application to people more quickly and efficiently, based on their geographic location. Comprising a network of servers (“points of presence,” or POPs) in locations across the globe, CDNs cache static resources, bringing data closer to users and reducing necessary round-trip time. Content delivery networks are useful across a range of verticals:

  • Ecommerce: A CDN helps e-commerce sites deliver content quickly and efficiently, even during the holiday shopping season or other high-traffic times. Without CDNs, load times for images and other elements would be a considerably longer for users who might be hundreds or thousands of miles away from the host servers.
  • Finance: CDNs allow banking institutions to deliver sensitive data to consumers and analysts on a range of devices with a fast, secure and reliable infrastructure. Also, there is additional defense against network and application-level attacks.
  • Media/Publishing: A CDN can help media companies update pages in real time. For delivering images and video, CDNs can take advantage of content optimization techniques and device caching that promotes smooth delivery.
  • Mobile apps: A CDN delivers dynamic and location-based content, reducing load times and increasing responsiveness. Other techniques that help the mobile user experience include text compression and video pacing, for example.
  • Technology and SaaS: A CDN helps tech sites serve billions of requests each day. Particular concerns by SaaS providers addressed by a CDN might include onboarding times and SSL security.

A project involving a partnership between China Telecom Global and Conversant Solutions Pte Ltd is the introduction of an international CDN in which the two companies’ CDN infrastructures integrate through a CDN federation (an interconnection of individually operated CDNs) to provide a global delivery framework.

This connection will enable content upload, delivery, storage, transcoding, management and related services. It will optimize both companies’ resources and will improve the quality and quantity of Chinese internet services. Faster speeds mean faster load times for web and mobile users, quick scalability during heavy traffic times, minimized risk of traffic spikes (which ensures site stability), decreased infrastructure costs due to traffic offloading, and better site performance. Other benefits include the availability of usage analytics, high-capacity infrastructures (for higher availability and lower network latency), and improved performance.

More stable broadband connections will help companies doing business in China to extend their presence and provide better quality and security. China Telecom Americas offers a high-speed content delivery network with a strong presence across the country and the world, accelerating the delivery of content in China and beyond.

What to Look For in a China CDN Provider

Because the point of a CDN is to reduce the distance between your users and the servers bringing them desired content and information, it’s smart business to find a local provider.

When investigating, consider whether the provider can navigate infrastructure hurdles. In addition to these basic framework issues, enterprises entering new markets will likely need help understanding local internet laws or regulations which may change frequently.

China Telecom offers clear advantages to companies looking to improve performance in China and other Asia-Pacific markets where they lack a physical server presence.

These advantages include:

  • Full network control: China Telecom owns and operates one of the world’s best-connected networks, delivering content to last-mile networks without relying on third-party transit providers with their own routing policies.
  • Licensure: China Telecom has a full CDN license in China and is licensed to host and deliver web content throughout the country.
  • Reliable, easy to use storage: Storage options include secure origin, external file and cloud-based solutions, fully optimized for specific technical requirements. Customers can upload content via Aspera, FTP, SFTP, R-Sync, and SCP. Data is securely stored and backed up using state-of-the-art firewall and data-retention technologies.
  • Advanced streaming: Support for streaming on demand, live broadcasts, and adaptive streaming media over HTTP. Dynamic Content Packaging (DCP) of adaptive streaming media in HDS and HLS formats. Encoding and transcoding functions available for content compatibility with a wide range of viewing platforms. (This is especially important as many consumers in China view video via personal devices.)

Learn more about China Telecom’s CDN features and service, which includes fully customized solutions packages.

Readers are invited to learn more about plans for improving communications technology in China by China Telecom and China Telecom Americas.

Everything You Need to Know About China’s “Internet Plus” Future

The growth of the internet is having a massive effect on transforming and modernizing Chinese industries and businesses. So much so that the Chinese government has created its own “Internet Plus” initiative to transform, modernize and equip traditional industries to join the modern economy.

Internet Plus strategy will have a huge impact on businesses

China’s new Internet Plus strategy will have a huge impact on businesses across all industries, especially as the roles of big data and data centers grow. For businesses hoping to enter the Chinese market, understanding Internet Plus is a critical component to achieving success.

The Internet Plus initiative was built out of a motivation to connect China’s growing economy to the power of connected services. With so many traditional industries in China, ranging from manufacturing to agriculture, the government is set on linking these industries to the world.

In its 2015 Government Work Report, the government states that it will launch major projects to develop equipment, networks, circuits, energy, materials and even biomedicines to help emerging industries become leading ones.

Part of the motivation for this push comes as the manufacturing boom that helped China grow at astonishing rates has now begun to moderate. New sources of growth are needed.

According to McKinsey, in 2013 China’s internet economy represented 4.4 percent of gross domestic product (GDP) — higher than the United States and Germany — representing a possible avenue of significant growth.

The Elements of ‘Internet Plus’

The Internet Plus roadmap is a five-year plan to integrate cloud computing, big data and the Internet of Things with a variety of industries from manufacturing to commerce, internet banking, agriculture and many others.

Internet Plus is made up of several different initiatives:

  •     More funds for research and development, reaching 2.5 percent of GDP through 2020
  •     Decreased dependency on non-domestic technology innovation
  •     Access to 100 MB/s internet connections for people in large cities
  •     Broadband connectivity to reach 98 percent of population
  •     More funds for promoting business development and innovation

This plan is already showing benefits for businesses hoping to enter the Chinese market. At a recent conference organized by VMware and the Chinese Academy of Engineering, Chinese business decisionmakers heard from EMC senior vice president Charles Fan who spoke about Internet Plus, stating that the country’s economy will “radically change” due to the program.

This will happen through growth in mobile devices, cloud service, the Chinese internet boom and a “new generation” of applications that connect people to social media, big data and analytics.

This growth will attract offshore businesses looking to make an impact in the burgeoning Chinese internet economy, and they will need experienced and sophisticated partners such as China Telecom to assist their efforts.

How Does Big Data Fit In?

While big data plays a part in the Internet Plus program, it’s also a separate issue in its own right. E Weinan, dean of the Beijing Institute of Big Data Research, has explained the need for further growth: “While the internet has a solid foundation, which Chinese companies can draw upon and enjoy better use amid China’s huge market, there has not yet been a mature technology path in big data that Chinese companies can rely upon.”

McKinsey’s 2016 China consumer report finds China as the world’s largest e-commerce market — generating revenue of $615 billion in 2015, nearly the same as Europe and the United States put together. Chinese consumers, eager to use new technology and make purchases — much of both trends mobile-based —  are therefore providing sites with huge amounts of consumer data, ripe for analysis and segmentation. Targeted advertising could unlock untold billion yuan from shoppers across the country.

China’s big data market is expected to reach 822.88 billion yuan ($124 billion) in 2020, up from 76.7 billion yuan in 2014. This will directly help power data centers, China’s internet growth, innovation and more — all in accordance with Internet Plus goals.

Do you want to learn more about how to take advantage of the Internet Plus growth in China? Contact China Telecom Americas to learn more.

China Telecom picks Keysight tech for NB-IoT device test

China Telecom is using Keysight Technologies’ mobile-IoT test platform to help accelerate its Narrow-Band IoT (NB-IoT) chipset and module certification progress. Based on the E7515A UXM wireless test set, Keysight said it is the only all-in-one test platform vendor to support China Telecom’s NB-IoT RF conformance test and power consumption verification.

Keysight’s mobile-IoT test platform enables the operator to simulate real-world conditions so it’s able to verify critical performance, such as power consumption, RF performance and interoperability, when rolling out new NB-IoT applications, Keysight said in a press release.

To view the original article, visit Telecom Paper

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd., is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.

With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San Jose, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to expand its strength and reach.

China Telecom Americas provides locally based, one-stop-shop, turnkey solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.

For additional information on China Telecom Americas, please visit www.ctamericas.com.

China Telecom Brings its Global MVNO, CTExcel, to Hong Kong

HONG KONG, CHINA, Mar 30, 2017 (Marketwired via COMTEX) — CTExcel now connects customers in four global markets on a single integrated network for data, voice, and text.

Businesses and individuals can enjoy a range of mobile services across Mainland China, Macau and Hong Kong, all on one mobile plan and one SIM Card.

CTExcel’s high quality solutions and packages connect Hong Kong customers with the world, and benefit global travelers on business or leisure alike.

CTG has expanded its mobile network footprint into Hong Kong

China Telecom Global (CTG) today announced that Hong Kong’s Office of the Communications Authority (OFCA) has licensed the company to offer Mobile Virtual Network Operator (MVNO) services in Hong Kong. CTG has expanded its mobile network footprint into Hong Kong with its CTExcel brand, giving corporate clients and consumers seamless and affordable access to 4G networks around the world through a single SIM card. Hong Kong marks the fourth international market in its repertoire, adding to the company’s other launches in the United Kingdom in 2012, France in 2013 to cover the European region, and the United States in 2015.

The launch was marked with an opening ceremony attended by CTG’s management team and over 150 business partners and customers. During the event, Mr. Jacques Bonifay, CEO of Transatel and Mr. Gerrit Jan Konijnenberg, CEO of Uros were also on stage to make the announcement together with CTG’s management team, that they will be using China Telecom’s network to provide 4G roaming service to their customers travelling in Mainland China.

Integrating its telecommunications infrastructure from all four markets into one mobile network aligns with CTExcel’s vision of lowering the connectivity barrier globally. The breadth of CTExcel’s tailor-made global telecommunications portfolio provides users with access to international high-speed 4G LTE service and Mobile WiFi in over 100 countries, as well as the ability to perform IDD calls and SMS at some of the most cost-effective rates in the market.

Seamless and consistent mobile connection to different regions

By leveraging the network and service capabilities of its mobile business in Mainland China and Macau, CTExcel now offers Hong Kong customers a seamless and consistent mobile connection to different regions. It has also unveiled plans to roll out its “one-card-multiple-numbers” SIM card solution, which will allow customers to activate local numbers in multiple regions on a single SIM. The initiative caters especially to those who have close connections in different markets, allowing them to be contacted via local mobile numbers in a more convenient and cost-effective way.

“Along with announcement of the ‘Belt and Road’ strategy, Chinese enterprises have speeded up their pace of overseas expansion. The telecommunication demands of Mainland China, Hong Kong Macau, Europe and the Americas continue to increase. Coupled with China’s booming outbound tourism sector, an even greater need arises for services that simplify and streamline the process of staying connected to home, particularly in nearby locations like Hong Kong that often act as connecting hubs to the rest of the world,” said Mr. Deng Xiao Feng, CEO of China Telecom Global. “As the first batch of telecom companies from China to offer mobile services beyond the Asian market, we’re committed to providing our customers with the same world-class connectivity that they can expect from our home-grown network.”

Flexible and all-around packages to enterprises and individuals CTExcel also provides bespoke solutions designed to meet the needs of travellers locally and internationally. Besides providing travellers the convenience of stable and high-speed mobile services locally and abroad, CTExcel also combats overseas roaming costs and meets demands for stable Internet connectivity on-the-go, through a Mobile WiFi solution that is supported in over 100 countries and regions, allowing businesses to “pool” data across employees in different markets. The MVNO also provides 24/7 customer support hotlines, and low-cost IDD and global SMS rates to both businesses and consumers.

“CTExcel can now provide a range of solutions that are excellent in both quality and dependability to businesses and consumers in both Mainland China and Hong Kong” says Mr. Deng Xiao Feng, CEO of China Telecom Global. “Reliable access to 4G LTE connectivity in multiple markets, backed up by global customer service support and cost-effective alternatives such as our Mobile WiFi service, makes staying online hassle free and less worrisome for today’s highly mobile, always-on generation of travellers and entrepreneurs.”

CTExcel’s SIMs and services will be available for Hong Kong customers in the coming quarter of 2017 through local convenience stores, CTG’s retail and commercial partners, and via online purchase. CTG’s existing and prospective business customers can expect CTG’s enterprise business team to serve their mobile requirements together with their global wireline business.

To view the original press release, click here.

The NFV/SDN Trends in China You Need to Know

Chinese communication service providers (CSPs) are using network functions virtualization (NFV) technology to deliver expanded internet services to customers, and are hoping for a strengthened economy as a result.

NFV is the next stage in evolution for CSPs. As part of its Internet Plus initiative, China is embracing this technology, which offers flexibility, speed and cost-effectiveness.

While the technology is still new, and there is much to be learned, Chinese companies are moving ahead to expand China’s internet coverage, and strengthen its economy as a result.

This newest development in networking technology is expanding and improving services for companies doing business in the Chinese market. As part of a software-defined networking (SDN) framework, NFV enables CSPs to quickly and easily deliver innovations to customers.

The NFV Advantage

NFV replaces traditional telecommunications network appliances — like routers and firewalls — with software running on off-the-shelf servers, significantly increasing the flexibility and speed for new service delivery.

Operators can deploy cutting-edge functions at certain network locations without the need for new equipment. This more dynamic operation enables network administrators to rapidly respond to evolving customer requirements. Because less equipment is needed, costs decrease and efficiencies are gained.

Chinese CSPs have been quick to adopt this technology to improve services to their customers, and deliver the best networks in China.

In an effort to strengthen enterprise internet, China has begun to embrace NFV. One organization helping to plan NFV implementations is the Network Function Virtualization Lab, which is a joint effort between Hewlett Packard Enterprise (HPE) and the China Telecom Beijing Research Institute. The lab helps China Telecom accelerate new offerings for its customers, and test and verify the benefits of transitioning to NFV technology from legacy networks.

Quoted in a press release from Hewlett Packard Enterprise, Li Zhigang, President, China Telecom Beijing Research Institute said, “We believe that the integration of NFV within SDN-enabled infrastructure will be the next stage of evolution for the strategic development of the China Telecom network.”

He Jianbo, Manager, Network Function Virtualization, China, Hewlett Packard Enterprise added, “NFV will deliver carrier-grade solutions that offer available and reliable network performance. This will help Chinese and global CSPs compete more effectively and deliver new services more quickly to its customers at a lower cost.”

China’s Internet Plan

With its quickly expanding economy — and accompanying enterprise internet — China has the opportunity to benefit greatly from NFV technology, as it helps strengthen the country’s broadband infrastructure, enabling it to attract businesses from other countries.

The Chinese Government recognizes this potential impact and has developed a strategy for advancing NFV technology, contributing to the development of the best networks in China.

Following the country’s lowest growth in 24 years, Beijing instituted the Internet Plus policy in 2015 to push the country ahead in terms of technology. The policy seeks to add internet services, such as mobile, cloud, big data and Internet of Things (IoT) to other fields, initiating a springboard for new industries and business development.

For example, internet technology combined with manufacturing could produce new production methods; internet combined with medicine could optimize medical treatment; and internet combined with agriculture would give farmers better climate, land and demand data.

Digital Trends says that Internet Plus depends heavily on the web. It states, “As part of Internet Plus, China plans to bolster its research and development spending to a total of 2.5 percent of gross domestic product through 2020. This represents an increase of 0.4 percent.”

It’s important to note that, while telecommunications networks represent a mature technology, NFV is still in its early stages.

According to Linux.com, at the China SDN/NFV Conference 2016, held in Beijing in April, Wei Leping, President of the SDN/NFV Industry Alliance commented, “Internet application companies, cloud service providers and a small number of large carriers are currently leading the way in SDN/NFV development.”

Overcoming Challenges

The challenges that accompany a shift to NFV are strategic, architectural and operational, according to Network Testing Product Manager Trinh Vu of Amdocs Inc.

Strategic challenges include change management and determining what to virtualize, where to begin and how to measure success. Architectural challenges include managing performance, reliability and security risks. And operational challenges include managing complex NFV deployments and dealing with the operational complexity of virtualized/hybrid carrier networks.

CSPs transitioning to NFV must learn to think differently about service innovations, and must go through an initial learning curve to gain the necessary skills and experience to make the best use of this technology. Linux.com reported Mr. Wei’s recommendations for future development in this area:

  •  Choose an advantageous strategy to deepen transformation.
  • Settle on practical tactics, followed by productive actions.
  • Dare to make breakthroughs in thought processes.
  • Collaborate with others in the industry to avoid fragmentation.

Despite these challenges to enterprise internet, Chinese CSPs are using NFV to deliver the best networks in China and bring customers innovative, responsive features.

As NFV technology and telecommunications progresses, businesses looking to expand in China will need to find a trusted Chinese partner to provide the internet backbone for their operations.

Smart Cities, Smart Innovation: The Next Generation City

Smart cities are changing the way urban development will operate in the next century, and things are just getting started. Businesses can take advantage of growth and opportunity in these cities, particularly in China, as digital infrastructure takes hold.

The Internet of Things (IoT) increasingly gives consumers options to make their lives easier by connecting devices that think and act on their preferences and anticipate behavior.

The same is happening in cities around the world – with leaders considering how implementing these major technological changes could transform their cities into working hubs of smart technology.

The goal is to create “smart” cities that allow citizens to work, play, interact and travel by using technology as much as possible.

The National Development and Reform Commission of China defines a smart city as a “new idea and new mode of promoting smart city planning, construction, management and service, using the Internet of Things, cloud computing, big data and spatial geographic information integration, etc.”

A smart city takes information from layers of digital services and then uses it to make better decisions about how to plan a variety of services, such as transport, energy and healthcare.

For instance, the Malaysian Government and China Telecom Americas launched SMARTXP, a Smart City Experiential Centre, which allowed citizens to come and interact with technology, showing how such a smart city would work. Virtual reality, screen displays and interactive games all demonstrated what living in a smart city would be like.

This might seem like a futuristic concept – but that future isn’t as far away as you might think.

As China Telecom Americas explains, technologies like smart home gateways can turn homes into smart homes, allowing multiple devices and apps to control various everyday aspects of a home – including kitchen appliances, beds, or even power sockets that can be turned off or on.

“Technology is permeating into every aspect of our lives – yet how can we utilise the smart devices in our palm to enhance our living standard?”

How a Smart City Works

The creation of a smart city takes a significant amount of infrastructure. For instance, to provide digital services a city must be able to develop “layers” of digital infrastructure:

  • Sensors: Cameras, sensors and smartphones help to gather data from users. This can then help create massive repositories of information that feed into subsequent layers, enabling better and more data-driven decision-making.
  • Networks: This layer requires partnering with trusted, local networks and providers, such as electricity grids, the internet itself and telecommunication networks to spread and gather the information from users.
  • Platforms: To provide smart services, underlying platforms need to be created, requiring expertise in security, network management and information processing. This requires strong and reliable cloud services from a trusted provider that can ensure security.
  • Applications: Whether a citizen is looking up a bus timetable that is updated in real-time to account for traffic or monitoring their own electricity use, applications need to feed the information gathered in the previous three categories.

These advances are crucial for expanding economic activity. According to Malaysian Prime Minister Datuk Seri Najib Razak, the creation of such experiences as the SMARTXP centre, created in conjunction with China Telecom Americas, will help people envision a more connected future. He points to studies showing 90 percent of Malaysians will be living in cities by 2020.

“So, the demand for smart city infrastructure will be tremendous and vital,” he told the Malay Mail Online, also saying he was “pleased” to see the creation of the SMARTXP concept.

What a Smart City Can Do

From a citizen’s perspective, the types of services a smart city could provide would involve information about everyday activities. Taking public transport, for instance, would be a far more enjoyable experience with sensors on trains and buses that provide real-time location updates.

In Zhenjiang, citizens are able to make hospital appointments and rent bicycles from their smartphones. Information is sent to a “control center”, which then helps planners and operators reduce inefficiencies. Using cloud services, China will develop these smart cities further.

As the China-Britain Business Council explains, businesses around the world could find opportunities to digitize infrastructure relating to transport, water, energy and healthcare, along with a need for massive digital storage.

This evolution could see substantial changes in the way cities are run and managed in decades to come. As MIT has pointed out in its own analysis, telecommunication providers such as China Telecom are playing a crucial role in developing smart cities.

“They are not only extending their network coverage and improving their network quality, but also exploring new technologies to build new network layers.”

Discover how technology is fuelling this development with the help of trusted Chinese telecommunications providers like China Telecom Americas.

How Digital Transformation is Shaping a New China

Chinese digital transformation isn’t just providing opportunity for those within its borders, but for businesses around the world. Learn how your business could be part of one of the biggest digital transformation stories in history.

The rise of China is setting the stage for an Asian century, but businesses are still figuring out how they can enter this new and exciting market.

Technology provides the answer. The Chinese market is undergoing rapid digital transformation – understanding this massive shift, and how to harness it, will be vital for businesses all over the world.

Much of this growth has been focused on consumers, as they spend more money online in traditional e-commerce outlets. According to a Cisco survey, 89 percent of Chinese respondents said they use independent shopping apps on a smartphone at least once a week – compared to 34 percent of U.S. respondents.

The potential for Chinese growth is even higher. Outside consumer-based commerce, many businesses in China are not yet using the internet to innovate and grow. In 2013, the cloud computing market was only worth $1.5 billion, around 3 percent of China’s enterprise IT market. However, that’s projected to rise to $20 billion by 2020, representing 20 percent of China’s IT market.

The Opportunity Abroad

This poses a significant opportunity for businesses outside China who are hoping to enter the competitive market. According to All China Review, the next phase of digital transformation in China could contribute between 7 and 22 percent of the increase in China’s gross domestic product (GDP) from 2013 to 2025.

So how can U.S. businesses take advantage of this?

Firstly, businesses should understand that there is a huge demand for digital services and skills in the Chinese market. An Accenture Strategy study shows 22 percent of the world’s economy will be linked to digital skills and services. In the U.S. that sector is 33 percent of GDP, while in China that figure is only 10.5 percent.

As the study explains, there is room for growth in China to adopt more of a focus on productivity and the consumption of services, rather than through pure e-commerce.

“Organizations need to act aggressively in shifting the focus of their digital talent and technology from making efficiencies to creating entirely new business models”, Accenture Strategy Group Chief Executive Mark Knickrehm said in a 2016 statement.

Over time, businesses in China will rely less on product development and manufacturing, shifting focus onto marketing, customer service and sales channels.

As McKinsey explains in its research, Chinese firms will need to invest in more IT services to make this shift successful: “Technology investments and product portfolios may have to be revisited more frequently, and CIOs [chief information officers] may need to have a greater voice in strategy.”

What Does This Mean for CIOs?

These changes represent significant opportunities for offshore businesses to invest in the growing Chinese demand for infrastructure.

For instance, according to McKinsey, China is facing opportunities with regard to some of the country’s largest markets including used-car sales, chemical companies, real estate and even healthcare. Recent news points to the Chinese government seeking even greater private investment.

The Cyberspace Administration of China has said it has placed an emphasis on building out technologies including 5G networks, cloud computing, the Internet of Things, smart cities and ecommerce. All of these areas will present opportunities for infrastructure creators.

Businesses all over the world are seeking to take advantage of this trend, with China’s call to build a “Digital Silk Road” attracting foreign investment. The Belgian telecom Belgacom has stated it finds the prospect of digital investment in China an attractive one.

Businesses may find it difficult to enter the Chinese market at first. Partnering with leading Chinese IT service providers can be a crucial first step to gaining a foothold in the market. Businesses like China Telecom Americas, with existing partnerships in the region, can be one of the best ways to access new opportunities in China.

Learn more about how to partner with trusted telecommunications providers in China and enter this exciting market with China Telecom Americas.

Gaming in China: The New Realm for Big Business

The rapidly growing Chinese gaming market is attracting attention from Western businesses. However, to successfully enter the Chinese market, foreign companies must understand some key differences and build partnerships with trusted, local partners.

The Chinese gaming market is now the largest in the world – and big business is paying attention.

According to the 2016 Global Games Market Report, PC and online gaming captures 59 percent of China’s $24.4 billion market, with mobile gaming representing around 41 percent market share.

Mobile games are the fastest growing segment in China. Forecasts predict that by 2019 mobile games will represent 48 percent of China’s total gaming market, which is expected to be worth $28.9 billion in 2019.

Rapid increases in China’s internet access through Wi-Fi networks – the country has more than 620,000 Wi-Fi hotspots and counting – is powering the online gaming juggernaut, along with widespread adoption of 4G service which is quickly bringing China to the top of global internet access rates.

There are also socioeconomic forces behind China’s gaming explosion. Its emerging middle class is now estimated to be half a billion strong, and that means more disposable income to spend on entertainment (consumer spending grew by 6.9 percent in 2015).

Chinese gaming experts Zixue Tai and Fengbin Hu also note that China is following in the footsteps of other mature gaming markets in the region, as gaming expands beyond traditional demographics in China.

“Although current mobile game play is predominantly male-oriented (close to 70 percent), all industry reports have noted an accelerated rise in the proportion of female players in the past three years,” they write in Mobile Gaming in Asia. “Meanwhile, there has also been a steady upsurge in the 25+ demographics in the mobile player statistics in recent years.”

East versus West: Market Differences

While Western businesses are eager to carve out a slice of China’s gaming pie, there are several important market differences that foreign companies must account for before trying to enter China’s gaming market.

Android devices capture 73 percent of the Chinese market, with iOS devices falling well behind at 27 percent. Unlike Western markets where Android games are mostly limited to a small number of major marketplaces, there are approximately 400 distribution channels for China’s Android games.

SMS payments are favored by Chinese gamers over credit card payments which dominate gaming transactions in the West. Chinese gamers also use China-based third-party payment services, such as Alipay which boasts around 450 million users.

Chinese prefer free-to-play models for both mobile and PC games. In-game advertising is less accepted than in Western countries, but Chinese gamers are more open to pay-to-win models.

Entering the Market: Key Partnerships

It’s essential that foreign companies seeking to enter China’s gaming market create partnerships with some key local players.

China’s law stipulates that foreign companies must use a local partner to publish a game in any Android marketplace. Tencent, iDreamSky and NetEase are among the best-performing game publishers in China.

While there are around 400 Android distributors in China, the top 10 capture 80 to 90 percent of the total gaming revenue. Myapp, MIUI App Store and 360 Mobile Assistant are the three largest Android distributors.

While China’s growing 4G network is beginning to handle credit card payments, partnering with one of China’s telecommunications operators remains vital to managing the preferred SMS payments.

It’s important to note that on-net – or on-network – experience is key in this market. Working directly with a trusted telecommunications provider on its network is better than working with a wholesale provider that leases its connections and provides slower service. For example, China Telecom offers global customers access to the ChinaNet internet network. ChinaNet owns more than 70 percent of Chinese internet content resources and provides global customers with many resources including information, video, real-time chatting tools, online trading, games, search engine and information services.

Tapping into a local, trusted partner will also give you a clear competitive advantage, connecting you to the relationships you need and powering your technology and tools.

To streamline and simplify your transition into the Chinese market, find out more about the trusted telecommunications partner you need.

The Growth of Personal Clouds in China

In the Chinese IT industry, cloud storage seems to have taken center stage. Read more about their cloud market and the changes they face.

Despite the current economic and political challenges facing China, there is still some optimism in its IT sector. Over the last few years, cloud storage seems to have taken center stage in the Chinese IT industry. What started with pervasive and rapid internet growth has exploded as more people gain access to mobile devices. Personal cloud has sprung up to serve an insatiable need for sufficient storage and data sharing points for mobile users. Behind the boom lies a growing level of attention from both China and the international players.

The size of the cloud market

In 2014, the cloud computing products raised about $4 billion, contributing to approximately 5% of its IT industry, and hence lower than the global spending of about 11%. iiMedia Research group expected the number of active personal cloud users to hit 450 million, from 380 million in 2014. Based on CTA estimation, the Chinese spending on private cloud is expected to hit $2.57 billion in 2017 and enjoy a 30.7% growth in the next five years. While the rates manifest the public willingness to embrace the new storage platform, most popular platforms are yet to reach mainland China.

The key drivers of personal cloud market

While the topic seems to have missed the media headlines, it is driving force behind the Chinese dwindling economy and widening political issues. Private cloud users are keen on some features that come with the platform such as 10 TB storage capacity, fast sharing, high-security measures, and accessibility to all devices. Nonetheless, the service providers are keen to further innovations to win the ever-growing market.

The challenges

By the virtue of its size, every technology vendor hopes to grasp a share of the coveted market. They will have to deal with several hurdles if they are going to make significant progress in the market. For instance, they will have to deal with low internet speeds that stand at about 4MBS compared to the US average of about 11MBPS. In addition, a 14% access to fixed line broadband and 21% mobile broadband means the country is largely unexploited.

Unlike other international players, the Chinese personal cloud services allow users to share information raising concerns among the regulators. In a bid to clean the sector, the national authorities embarked on a drive to purge illegal content from the internet, which saw the exit of six primary services. The absence of a clear business model to drive the firms into prosperity stands the way between companies and profitability.

Whitepaper: China Telecom Americas’ Commitment to Carrier Partners Creates Opportunities for Global Expansion

As the North American subsidiary of the largest integrated communications service provider in China, China Telecom Americas is best able to help telecommunications service providers extend their reach and reinforce their brand with outstanding products that are backed by industry-leading SLAs. No carrier is investing in the infrastructure and services needed for the globalization of business like China Telecom. China Telecom Americas makes it easy for communication services providers to successfully expand to Asia in support of their clients’ operations and to reach the massive Chinese market.

Ready, Set, China! Millions of global companies have established operations in China, eager to take a slice of China’s growing pie. Many have come to learn that success doesn’t happen overnight in a country as complex as China; it’s a marathon that requires endurance and resourcefulness.

Telecommunications service providers see the potential of the world’s most populated nation, which has shown an appetite for networked and value added services. The massive global participation of multi-national companies in the Chinese economy continues to incent carriers from around the world to find innovative ways to serve their enterprise clients beyond their geographical scope and domain of expertise. China has become one of the world’s top destinations for enterprise expansion, yet the country is wrought with challenges to both enterprises and carriers. Diversity of the country, its location, heterogeneity across the expansive Chinese market and a plethora of regulations create an increasingly challenging business sphere.

China Telecom Americas’ research shows that enterprises doing business in China overwhelmingly consider reliable telecommunications services to be a priority. Carriers hoping to meet their clients’ needs in China must be prepared to deliver exceptional service. To avoid spending hundreds of millions of dollars building, deploying and managing the array of service options necessary to meet enterprise communication needs, carriers would be wise to partner with an incumbent when entering China.

China Telecom is China’s leading integrated communications services provider with majority market share for fixed-line services and the greatest global capacity to, within and from China. Recognized by industry analysts for its pioneering strategy of deploying CN2, the Next Generation Carrying Network built for business MPLS requirements, China Telecom continues to innovate and establish subsidiaries globally to provide better regional service and support. China Telecom Americas was established in 2002 to serve North and South America and currently counts some of the world’s largest companies and carriers among its valued customers.


“We are constantly adding capacity in and out of China because demand from our customers is growing. We were reselling another company’s services, and they were getting their capacity from China Telecom. Working directly with China Telecom Americas gives us circuits direct from China Telecom and puts margin on the bottom line.”

-Director of Commercial Carrier Management, US-based Global Communications Carrier


China Investment Remains Strong

Since the mid-1980s, China’s financial integration with the world economy has grown sharply. The country currently accounts for 40 percent of FDI to developing countries and is the largest recipient of FDI after the United States. China will also become one of the world’s biggest global investors by the end of this decade, with global offshore assets tripling from $6.4 trillion now to nearly $20 trillion by 2020. In an increasingly competitive world for FDI, the future for China remains bright. As more multinational companies realize the strategic importance of entering the Chinese market and establish operations in the country, they must connect people, applications and content as part of daily operations, and this is where China Telecom Americas serves as a bridge between nations.

National economies that were once slightly entangled are now permanently intertwined. China is the United States’ largest trading partner, accounting for more than 15% of US trade, according to US Census Data, and will account for thirty percent of the world’s growth through to 2017, based on global forecasts from the International Monetary Fund. Trade between China and Latin America has also grown significantly. According to the Chinese Ministry of Commerce, bilateral trade between China and Latin America expanded from $200 million annually in 1975 to $70.2 billion per year in 2006. By 2013, that figure had risen to $289 billion.

China’s Telecommunications Landscape is Vast and Growing

With a population of 1.38 billion and a land mass slightly larger than the United States, China owns the worlds largest fixed-line and mobile networks in terms of both network capacity and number of subscribers. By 2020, China’s telecom market will be four times larger than the US market . In terms of Internet users, China has surpassed the United States at over 700 million users and also holds the greatest number of mobile phone subscribers worldwide. Its consumers, households and business have caused a boom in e-commerce, with shopping, texting and gaming rapidly growing. This large-scale adoption of communications technology and services has allowed China’s telecom service industry to grow. According to a KPMG report, China is targeting 1.2 billion 3G/4G mobile users (85 percent penetration) by 2020, up from 325 million in June 2013.

Implications for Carriers

The massive telecommunications market presents significant opportunities for carriers and value added service providers, even if they lack infrastructure in China. In order to succeed, they must select an alliance partner that demonstrates a willingness and ability to invest billions of dollars in infrastructure and support services required to keep up with the explosive demand for telecommunications services resulting from unprecedented economic growth. MNCs want to streamline the number of vendors that they use for their global communications requirements. They typically want to acquire telecommunications services through vendors with whom they have existing relationships. Even if carriers’ clients have not already inquired about communications services in support of operations in China, carriers should ready themselves to serve clients’ business in China.

For carriers whose clients have already led them into China, it’s a perfect time to evaluate alternatives that provide the best mix of service coverage options, support, SLAs and overall value. In most cases, carriers are serving existing clients who are expanding into China, so a relationship of trust between them is already established. If the services provided in China do not meet customers’ expectations, the entire business relationship could be at stake. Thus, carriers need to make sure that they choose a partner with the strength and resources to support the quality of their own brand.

China Telecom Americas Fosters Successful Relationships with Carriers

If anyone knows what carriers need to successfully serve demanding enterprise customers in China, it’s China Telecom. China Telecom Americas, China Telecom’s subsidiary serving carriers and enterprise customers in North and South America, combines the experience of a world-class carrier, the expertise and strength of its parent, and a North American team to locally support its relationships with carriers and service providers doing business in Asia.

Delivering data communications solutions to clients in China can be challenging on many levels including:

  • Overcoming a lack of knowledge about doing business in China’s expansive market;
  • Finding a local partner that can reach into all of China;
  • Choosing between the multitude of networking options;
  • Dealing with language and time differences and;
  • Writing contracts with terms that are acceptable to the carrier.

China Telecom Americas is a strong, reliable choice for telecommunications service providers seeking a world-class partner in Asia in order to support their brand and their clients’ requirements. China Telecom Americas offers the strongest SLAs for network performance of any carrier serving China and the program management team has delivered industry leading on-time installations 99% of the time. China Telecom Americas works on behalf of carriers and customers for network planning, implementation and operational support in the Americas, China and the rest of China Telecom’s global network coverage area. The company is Cisco certified and has close synergies with technology providers like Citrix, Juniper Networks and Equinix.

The company provides a range of enterprise services along with a set of carrier-specific offerings including China Transit Services (Figure 2), Internet Peering, Network Ethernet Leasing Service, Wholesale IPLC, Wholesale MPLS, Wholesale Voice and Managed Services in the company’s Internet Data Centers (IDCs). These services help carriers extend offerings under their own brand while leveraging the multi-billion dollar investment that China Telecom has made in global capacity and services.

Most important to carriers and value added service providers is China Telecom Americas’ ability to locally support their global objectives. Telecommunications service providers interviewed reported the following benefits received from China Telecom Americas:

  • End-to-End Service Management – “We did not need to know what was happening behind the scenes to provision the circuits that were ordered for our customer or to deal with service issues when they arose. We just worked with the China Telecom Americas support team and they turned around and worked with the people in China in all hours of the night. They were like our advocate.”
  • English Language Support – “When we have issues, we don’t have a language barrier standing in the way of resolution.”
  • Local Presence – “My China Telecom Americas rep comes to the office to sit down and talk about what we need.”
  • US-Based Contracts – “For us, writing contracts in the US is a lot easier than writing them under Chinese regulations and being able to pay in US dollars is key.”
  • Better Margins – “Since we can now buy the circuits we need directly from China Telecom Americas, we can cut out the middleman and put money on the bottom line.”
  • Best Service Level Agreements – “China Telecom Americas offered us out-of-the-box service level agreements that far exceeded what any other carrier could guarantee.”

 


“One of our largest clients came to us with the need to network 11 facilities in China together and provide a fast, reliable and secure connection back to the US for access to the financial and ERP systems located in Chicago. They have more than 800 people relying on this circuit and the operation would go down if the circuit fails. China Telecom Americas helped us plan the solution, made sure provisioning went smoothly and did everything we needed to support the client.”

-Director of Network Solution, US-based Business Communications Services Provider


China Telecom’s Strength and Stability Rewards Carriers

Extending services into a new geographic region presents risks to any carrier. Management can mitigate risk by selecting to do business with a strong, forward-looking global leader that is dedicated to its clients and carrier partners.

China Telecom has earned a reputation for service and management excellence that carriers can leverage to better serve its increasingly global client base. The company was once again named one of the 2007 “World’s Most Admired Companies” by FORTUNE Magazine and in 2008, Euromoney named China Telecom “Asia’s Best Managed Fixed Telecom Company.”

The company is shaping and facilitating the steady economic growth being experienced in the region. Its more than 670,000 employees share the commitment to place “Customer First. Service Foremost.” China Telecom has the largest IP network and fixed-line subscriber base in Asia and has the most capacity to and from China. The company has established bi-lateral direct circuits with 70 telecom carriers in 40 countries and regions and the list is growing.

China Telecom invests billions of dollars to develop the best-supported products and services for global business, including CN2 (Figure 3) and its cable network, such as the Transpacific Express (TPE) Cable (Figure 4). TPE is a cable that offers unprecedented capacity and performance with its own backhaul infrastructure in China and the United States. It has landing points in Shanghai and Qingdao China, Keoje, Korea, Tanshui, Taiwan and Nedonna Beach, US with full connectivity capability to all cities in China, all China Telecom Hong Kong and US PoPs and all of China’s neighboring countries. It connects directly to other cable systems including APCN2, SMW-3, FEA and EAC.

The FASTER cable system, a 9,000-km submarine cable system linking Japan and the West Coast of the U.S., is China Telecom’s most recent subsea cable investment and the first trans-Pacific subsea cable designed to deliver 60 Terabits per second (Tbps) of bandwidth.  With its state-of-the-art design, FASTER provides continuous connectivity and high capacity for cloud, video streaming, analytics, and the Internet of Things. It can support the expected four-fold increase in broadband traffic demand between Asia and North America, enhancing China Telecom’s infrastructure to support customers’ data traffic.

Building the Brand, Expanding the Reach

MNCs will continue to participate in the growing Chinese economy for many years to come, spawning further expansion of the country’s communication services sector. In support of clients’ requirements, carriers and telecommunications value added service providers worldwide must develop their short and long-term strategies for Asia expansion. In order to sustain their brand and revenue streams, they are advised to establish a relationship with an integrated communication services provider that has deep knowledge and extensive services throughout Asia.

As the North American subsidiary of the largest integrated communications service provider in China, China Telecom Americas is committed to helping carriers and service providers extend their reach and reinforce their brand with their customers by providing outstanding products that are backed by industry-leading SLAs. Investing heavily in the infrastructure and services needed for globalization, China Telecom Americas is making it easier for communication services providers to expand to Asia in support of their clients’ operations by the day.

About China Telecom Americas

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd., is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific. With headquarters in Herndon, Virginia, and offices in Chicago, Houston, Los Angeles, New York, San Jose, Dallas and Toronto, Canada, China Telecom Americas continues to expand its reach, including Latin America. China Telecom Americas provides a locally based, one-stop-shop, turn-key solution for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration and more.

Case Study: Sterigenics MPLS Network Solution in China

Sterigenics needed a reliable network solution for their China offices to run their ERP system. The network proved to be very reliable and performance superior to the previous infrastructure.

  • Challenge: Sterigenics needed a reliable network solution for their China offices to run their ERP system.
  • Solution: China Telecom Americas proposed a CN2 MPLS VPN solution with Managed routers.
  • Key Benefits: The CN2 MPLS VPN solution with Managed routers came with SLA covering the congested Trans-Pacific portion between the United States and China. After a quick an efficient installation the network supporting two sites in Shanghai and one in the US has proved to be very reliable and performance superior to the previous infrastructure.

Sterigenics International, Inc

Headquartered in the Chicago suburb of Oak Brook, IL, Sterigenics International, Inc., is a leading global provider of contract sterilization solutions and radiation processing services. With 38 facilities across North America, Europe and Asia, Sterigenics is the only company in the world to offer technology in all leading sterilization modalities. As a result of this broad-based network, customers around the world receive the convenience of cutting-edge technology and expert technical support close to their production and distribution facilities.

Sterigenics attracts clients which span multiple sectors and markets, including firms within the medical device, pharmaceutical, and food safety industries. Sterigenics anticipated a major growth in network traffic in their expanding Shanghai activities. The IT Department needed to have a reliable network solution for the China facilities to access their global ERP system. The initial IP circuit was adequate for light usage, but due to the congestion on the public Internet, it was difficult to get the performance they needed from their IP SEC VPN tunnel between Shanghai and the United States. From Shanghai to North America to the heart of the European Union, Sterigenics International is expanding—building new facilities and enlarging existing ones, to bring the latest in technology and increased speed-to-market to medical device manufactures worldwide.

Working Together

China Telecom Americas and Sterigenics began to work together around the same time that Sterigenics was beginning construction on their second facility in Shanghai. At that point, higher bandwidth network solutions were required to support their newly-implemented global enterprise resource planning (ERP) platform. The Chicago Office of China Telecom Americas reached out to Sterigenics, the concerns were discussed and a plan of action was developed. Mike Smith, Vice President of IT at Sterigenics, explains: “After describing our application environment and networking requirements, the China Telecom Americas sales team and engineers presented a couple of options, from which we selected the one that would best work for us both functionally and within our budget. China Telecom Americas also understood that we did not have staff on the ground in China, so we required a solution that they could install, monitor, and support.” At the beginning, the service was a 2M IP Access line, which kept costs low for Sterigenics. This level of service was maintained for nearly two years. However, due increased congestion, the IT department at Sterigenics came to realize that MPLS was a better solution for them so China Telecom Americas migrated the Sterigenics network to MPLS.

Solutions that Worked

China Telecom Americas proposed a CN2 MPLS VPN solution with managed routers. This service came with an SLA covering the congested trans-pacific portion between China and the United States. After a quick and efficient installation the network supporting two sites in Shanghai and one in the US (Downers Grove IL) has proven to be very reliable and performance superior to the previous infrastructure. In addition China Telecom configured and installed the routers in Shanghai and is managing these routers proactively through their NetCare service giving Stergienics IT staff the flexibility to focus on other strategic areas in their business while China Telecom does the proactive monitoring. In addition to the MPLS solution, CTA also proposed and provided a backup private line between the two locations in Shanghai so in the event one of the locations fails, the network will automatically reroute to the other location via the private line. This addresses the business continuity for the Shanghai locations and mitigates the risk for any operational and production issues.

In The End

An MPLS solution was selected to connect Sterigenics’ two operating facilities in China; a separate leased line between the sites provides essential backup. Through China Telecom’s services, local customers can now access Sterigenics’ global ERP environment and also utilize an automated data collection bar coding system.

China Telecom’s round-the-clock support and monitoring meant Sterigenics could launch its global ERP environment in China without having to invest in on-site IT resources or a 24-hour operational support staff. Since implementation, China Telecom Americas has been able to continue customizing its service to accommodate Sterigenics’ international growth strategy. Sterigenics credits China Telecom Americas with playing a key role in helping them pave their way to success in China. With the continued assistance of China Telecom Americas, Sterigenics is currently exploring the possibility of expanding to other parts of the Asia-Pacific region, where China Telecom has additional resources to deliver and extend the CN2 MPLS VPN network.

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White Paper: How China Telecom’s Transformation Enables Growth

China Telecom’s multi-pronged transformation strategy is changing the company into an integrated information services company at the forefront of technology and service innovation. The transformation strategy benefits shareholders and China Telecom’s many types of clients, including households, small and medium enterprises, multinational companies and global carriers.

The Future Is Now

Predictions that leading economists and technologists once made about China are now being validated. Each prediction is like a brush stroke that helps paint a vibrant image of this flourishing nation, helping to strengthen the global economy and transform the lives of its 1.38 billion people. The experts said:

  • China would become among the fastest growing economies. Indeed, Indeed, real GDP growth averaged 9 percent since 1998 and China has become the world’s second largest economy. In the first quarter of 2016, China’s economy grew at an annual rate of 6.9 percent, down slightly from the end of 2015 but still very much in line with the official target.
  • China’s entrance into the World Trade Organization (WTO) would re-shape the constitution of its GDP. China’s economy has swung from agricultural based to manufacturing based, and the services sector has become increasingly important as a driver of the economy. It accounted for 48.2 percent of China’s economic output in 2014.
  • Increased income levels among the population would create demand for products and services that global companies would enter China in order to meet. Much publicity covered multinational companies (MNCs) that entered China at the turn of the century to test the market, but now MNCs are executing market penetration strategies on a large scale.
  • China would surpass even the United States in Internet usage. The country has over 700 million Internet users, double the population of the U.S.

Indeed, the China that had been envisioned is upon us. The future is now.

Yet countries blessed with history that is as long and rich as China’s understand that further prosperity and progress require smart planning and investment. Nations never stop evolving. As the largest fixed-line operator in China, China Telecom offered a strong foundation upon which the country could build over the past few decades. With wise management and its own set of predictions for the future, China Telecom set out in 2004 on a path of transformation in order to better serve its customers, the global market and its shareholders.

Relationship Between Telecommunications Growth and Economic Change

World Bank studies have shown that there is a positive correlation between economic development and telecommunications density and available services, and some studies even claim that a causal relationship exists in both directions. Telecommunications growth has also been linked to other stimulants like increased education, improved access to information, development of research centers and other positive changes on an economy and a culture.

The telecommunications sector in China has been one of the fastest growing sectors in China. The country’s 371 million phone subscribers account for one fifth of the world and its 131 million Internet users make up one tenth of the world’s users. In 2014 alone, telecom services spending in China amounted to $182.9 billion USD.

China Telecom’s Transformation Strategy Delivers Diverse, Branded Communications Solutions to Global Clients

China Telecom is the major supplier of integrated communications services in China, managing more than 220K wire lines and offering data, voice, Internet and converged services throughout the country. In a study of Chinese consumers conducted by Nielson Media Research and reported that China Telecom was highlighted as one of only 17 “Platinum Trusted Brands” due to its outstanding performance in the survey. A company with China Telecom’s size and success might have rested on its laurels, but China Telecom has not. Leveraging its strong foundation, the company announced a bold transformation strategy in 2004, with the goal of putting the company in a position to diversify its operation, support the growth of the Chinese economy and in turn, the world economy, and continue to strengthen its brand.

Chairman and CEO of China Telecom Wang Xiaochu explained that the company is using the transformation as a platform to encourage the growth of both revenue and the customer base and to win the race to occupy the top position of future information services. Expansion of broadband services, convergence of voice, data and video and a move from product management to brand management all characterize the transformation. He explained that the transformation strategy has brought about three important changes.

First, China Telecom is optimizing its revenue structure, whereby voice revenues are a diminishing percentage of overall revenues. Revenue from non-voice services such as broadband access, fixed network value-added services, integrated information services and systems integration and management has been growing steadily.

Second, the company is introducing new bundled and branded offerings to combat price erosion and make them more “sticky” to customers. Branded offerings like Best Tone (an integrated information inquiry service for phone users), BizNavigator (an integrated application suite that meets the needs of enterprise clients) and One Home (an integrated voice, data, TV offering through the home box) address the needs of three target groups; personal, enterprise and household. Fixed-line based voice search services, MPLS/ VPNs and IT solutions to support mission critical applications have all been launched and are enjoying promising adoption. The company is also offering “seed services” such as IPTV.

Third, China Telecom continues to strengthen its ability to grow with precision management that focuses on delivering value to shareholders and outstanding products and services to its clients. China Telecom’s management had the foresight to understand the importance of serving MNCs. While the company continues to invest in infrastructure, branding and customer service systems in China, it is at the forefront of expansion to serve MNCs. The company was the first among its peers to open operations in North America, and now has offices in Hong Kong, London and Brazil, with company-owned information technology services termed “Information Silk Road” that offer seamless services between the Americas, China, Asia and Europe.

Transformation in Action

China Telecom’s transformation is manifested in the lives and livelihoods of individuals, households, Small-to-Medium-Size Enterprises (SMEs) and MNCs doing business in China. Let’s take a closer look at three strategies that epitomize China Telecom’s transformation in action and indeed, have placed the future in our hands: BizNavigator, CN2 and China Telecom’s global expansion to serve MNCs locally.

BizNavigator

Biz Navigator was conceived as a way to provide IT support to local offices of MNCs and to enhance the competitiveness of SMEs, whose importance to the changing economy was recognized. Since its launch, it has been adopted by well over 500,000 SMEs.

China Telecom’s BizNavigator has proven valuable to SMEs and global MNCs with offices in China. BizNavigator exemplifies China Telecom’s mission to become an integrated information service provider, integrating communications services with application support services. BizNavigator provides industrial IT applications support for processes like sales, logistics management, supply and demand management, travel services, tax and other financial reporting. It allows clients to manage domain names, provides corporate e-mail, enables website creation and maintenance, provides virus protection, helps manage customer contacts, provides a data-rich office automation platform and more. All these are provided on a base of communications services ranging from broadband access to interactive teleconferencing and support services like equipment procurement and maintenance and LAN deployment.

As an example, BizNavigator was deployed in support of Guangzhou’s “Bridge for Business and Trade” service, which is a portal to connect suppliers with buyers. After just one month, there were over 22K daily hits on the site, and messages among the members increased at a rate of 2K per day. BizNavigator is delivering the future of integrated information services to China’s businesses and provides an excellent example of China Telecom’s Transformation Strategy in action.

The Business Internet Comes to Life

With the staggering demand for Internet services coming from within China and outside from MNCs expanding into the region, China Telecom’s leadership made a bold move to build an entirely new global Next Generation Network (NGN). The network was dubbed China Telecom Next Generation Carrying Network, or CN2, and it began rolling out in 2005. CN2 provides the global coverage, network technology infrastructure and management capabilities required for MNCs to successfully leverage China in their growth strategy. It’s an advanced communication and information network for the future.

Telecom Magazine reported that CN2 makes China Telecom one of the most proactive NGN carriers in the world. CN2 is an IPv6-capable backbone network leveraging new softswitches and protocols like DiffServ and MPLS, which boost performance. Five classes of service and QoS help CN2 guarantee reliability and performance of mission-critical and high-priority applications. Its MPLS-optimized architecture also enables Frame Relay and ATM traffic to be transported over a Layer 2 VPN, which promotes network efficiency and scalability. CN2 provides a highly-advanced network on which to deliver high value services using technology that will transition well into the future, allowing the company and its subsidiaries and partners to provide cost effective new offerings.

Expanding Around the World

Businesses today are networked for success. For many companies entering or expanding into China, the business plan depends on the availability of reliable communication services throughout the region. Without them, critical success factors cannot be met. China Telecom established subsidiaries like China Telecom Americas, China Telecom Europe and China Telecom Hong Kong to help assure that MNCs’ global operations thrive.

China Telecom and its subsidiaries consistently deliver uncomplicated solutions to complex problems – problems that stem from rapid expansion in China, the need to distribute content to tens of millions of people or to synchronize mission-critical applications on multiple continents. China Telecom’s clients depend on the company to enable their growth – and China Telecom – along with its local subsidiaries in Asia, the Americas and Europe – deliver.

China Telecom’s Transformation Strategy leverages the company’s expansive assets including:

  • International bi-lateral connectivity to 100+ countries
  • Broadband access to 300 cities in all 31 provinces
  • Trans-Pacific cables systems, including China-U.S., Japan-U.S., SEA-ME-WE3 in APCN2, SMW3, Flag, TAE and more.
  • CHINANET (China’s largest Internet network) and CN2, the business class IPv6-capable backbone Internet network
  • Over 670,000 employees worldwide who embrace the corporate philosophy “Customer First. Service Foremost.”

Conclusion

As predicted, China is a major driver in the world economy, and its continued effects are expected to be positive. Wise and experienced executives at China Telecom announced a multi-pronged transformation strategy that is changing the company into an integrated information services company at the height of communications services. The Transformation Strategy benefits shareholders and China Telecom’s many types of clients, including households, SMEs and MNCs and global carriers.

The Transformation Strategy today leverages the company’s massive, existing assets, and introduces new products like BizNavigator and CN2 and support services that enable positive change in people’s lives. Transformation enables the rapid growth strategies that MNCs are now executing in the region. No other telecommunications carrier offers the seamless network coverage, services and capacity connecting Europe, North America and Asia that China Telecom does. China Telecom’s network reach and performance help connect people and content and cost-effectively support mission-critical applications around the globe. China’s future is beautifully painted on the canvas for the world to see and China Telecom’s Transformation Strategy makes the colors bright.

White Paper: Access China with Next Generation Networks

China Telecom is one of only a handful of elite carriers that has built entirely new IP networks in order to satisfy the complexities of globally distributed, Internet-based, mission-critical applications. China Telecom’s next generation network initiative, China Telecom Next Generation Carrying Network, or CN2, began its acclaimed commercial roll-out in mid-2005. Corporate entities, public sector organizations, carriers and managed service providers now have access to a broad range of highly reliable, high performance network services through the region’s best-connected and entrenched information provider – China Telecom.

Partnering for Success

Penetration of Internet subscribers, like the distribution of China’s nearly four million websites, is concentrated in more developed regions of China. It parallels the investments that have been made in all sorts of infrastructure such as the thousands of industrial parks that have been created to nurture upstart Chinese business, attract multi-nationals doing business in the region and retain them. What many foreign companies have discovered over the years is that in order to have long-term success in China, finding a strong local partner is crucial. China Telecom Americas and its parent company, China Telecom, helps multi-national companies and carriers develop and execute their market penetration strategies in China.

The Century’s Greatest Innovation

It has been suggested by some pundits that the Internet is the greatest innovation of the last 100 years, having shaped the global political landscape, fundamentally shifted the way economies develop and changed how people live, work, learn and play. The world is getting comfortable in a digital skin. Most of us would agree that the Internet has had a profound effect on our lives. According to Nielsen’s 2010 Global Online Survey, 40 percent of online consumers in Asia Pacific claim that the Internet has helped them make big decisions. Today global ecommerce is booming, e-mail and instant messaging communications have become ubiquitous and vital industries such as financial services rely on the Internet for mission-critical applications.

There’s a common global theme. Driven by consumer and business demand, Europe and Asia are now becoming Internet transit centers, a role that had once been dominated by North America. Data published by China Internet Network Information Center (CINIC) in August 2016 show that Internet adoption and use in China remains strong. The number of Internet users grew by 6.1% in 2015 and currently accounts for over 50 percent of China’s population (CINIC). Consider all of this testament to China’s potential: the country has 721 million Internet subscribers, more than double the population of the United States, and the number of mobile Internet users has reached at least 630 million.

So What’s Wrong with the Internet?

If so many people are using the Internet with positive results, what could be wrong? The Internet on which we depend today is wrought with weaknesses stemming from the fact that it was originally developed as a means for research universities to share information among their computers. As it evolved to be used by consumers, government, businesses, educators and researchers, it remained fundamentally a one-size-fits-all infrastructure.

The Internet’s founders could not have foreseen the level of dependency the global business community now has on the Internet as the foundation for the Information Technology (IT) stack, becoming the network of choice for all kinds of applications and communication methods – from voice to video. Who could have anticipated the many changes to the business environment that now affect all areas of IT, especially the network? Today’s IT executives must now make network architecture and operations decisions in consideration of these trends, which make up the new IT paradigm:

  • Globalization. Whether the company’s increasingly global view is driven by a global client base and/or global sourcing of services or materials, IT – from the network layer up to the business application layer – is supplying the enabling infrastructure to sustain the expansion.
  • A growing reliance on distributed, composite applications. The nature of distributed, composite applications is that resources are spread out among many physical and logical locations and they are comprised of IT assets that were not originally built and rolled out together. These applications are ever changing and leverage both old and new technologies. They are dependent upon underlying network performance to keep application resources on-line, performing at required service levels and synchronized worldwide.
  • A move from batch to real-time transaction processing. Industries like manufacturing, financial services and even retail that used to wait 24 hours to analyze the day’s operations data or complete clients’ transactions are now processing transactions in real time and expect to view performance data in real time through their Business Activity Monitoring (BAM) applications and Executive Dashboards. Real-time transaction processing smoothes network loads, yet also means that unless the network supports classes of service, mission critical financial trading transactions or important updates to the ERP system may experience performance bottlenecks due to a burst of e-mail traffic. Customer Service Level Agreements (SLAs) and IT’s operations performance targets are now higher than ever, and rely on real-time transactions, which in turn require network reliability, accessibility and performance.
  • Intense competition and consolidation in many vital industries. There is extreme pressure in nearly every industry to reduce the cost of operations. Information technology, from the business layer down to the network layer, has delivered cost savings by rolling out systems and processes that automate and control business operations. As new network protocols and services are commercialized by industry-leading communications companies, the cost of IT operations has been further reduced and the new IT paradigm has been enabled.
  • Government regulations. Although many regulations are process-oriented, others dictate stringent IT performance, new reporting capabilities and auditable levels of security in the IT infrastructure.
  • Greater availability and acceptability of digital content and web applications. Integrated Software Vendors (ISVs) and content owners have made billions of dollars of investments in web-enabling applications and creating digital content. The growth of digital content market is spurred by the commercialization of services that enable it to be consumed in a variety of ways; through a television, computer or mobile device. The convergence between mobile and fixed line services; between voice, data and video; and between devices all requires supporting network infrastructure to meet rising consumer demands.

Most consumers and business users of Internet services are incognizant of the new paradigm, but IT executives and network communications providers certainly are. The fact is that the Internet we use today (the majority of it running IPv4 technology) has had millions of patches applied to it in order to help it address this new IT paradigm. And in spite of its shortcomings, the Internet continues to be a strategic part of our lives and the global economy.

China Telecom’s CN2: The Business Class Internet

While many global users may be satisfied with the current Internet, some IT executives, industry analysts and innovators like publicly-traded China Telecom Corporation have seen both cause for concern and untapped opportunity. China Telecom has the majority market share of Internet users in China and 53% of the country’s Internet backbone. The company controls 70% of China’s local access and has led the country’s telecommunications evolution with service offerings like China VNet (Internet portal) and ChinaNet (IP and broadband network) and was the first Chinese carrier to establish a US operation to serve global clients, China Telecom Americas.

Forward-thinking and resourceful, China Telecom evaluated a constellation of emerging technologies, market conditions and trends and concluded that ChinaNet would meet much of the market’s needs for a long time, yet the company understood that there would remain an underserved market segment. The growing importance of IT to global competitiveness, the increasing dependence on networked applications, the booming economy and the influx of Multi-National Corporations (MNCs) investing in China would require an entirely new global Next Generation Network to meet both the staggering volume of demand for Internet services and the new IT paradigm – one that rests on the power of global, distributed, real-time and regulated networked operations. China Telecom laid plans for China Telecom Next Generation Carrying Network, or “CN2.” CN2 provides the global coverage, network technology infrastructure and management capabilities required for MNCs to successfully leverage China in their growth strategy. It’s an advanced communication and information network for the future.

Technology for the Next Generation

NOCs in Shanghai and Beijing equipped with service-aware management tools provide automated provisioning, proactive problem identification and resolution, network and application performance management, service level management and real-time reporting.

CN2 moves China Telecom from a traditional network carrier to a comprehensive integrated information service provider and reinforces its position as an ally to multinational businesses doing business throughout Asia.

A multi-billion dollar investment, CN2 was built from the ground up. It is an IPv6-capable backbone network leveraging new softswitches (the control layer) and protocols like DiffServ and MPLS, which boosts performance of its bearer layer. With five classes of service and QoS, CN2 guarantees reliability and performance of mission-critical and high-priority applications. The MPLS-optimized architecture also enables Frame Relay and ATM traffic to be transported over a Layer 2 VPN, ensuring support for both legacy traffic and new IP services over a single IP/MPLS network. This promotes network efficiency and scalability in order to satisfy the growing demand for IP services.

CN2 enables China Telecom and its subsidiaries to continue to support its legacy services while moving forward with cost effective new offering such as:

  • high-performing global VPNs such as IP/VPNs or Ethernet VPN;
  • converged services offering communications from anywhere to any device (combined voice, data and video services);
  • high-quality IP voice;
  • video streaming and other advanced broadband applications;
  • 3G mobile applications.

Pervasive Network Coverage

After nearly three years of tests and trials, the network began its commercial roll-out in mid-2005, beginning in China with core nodes in seven cities, aggregate nodes in 22 cities, edge nodes in 165 cities with direct coverage to 194 cities with the ability to extend further through ChinaNet. CN2’s Global Points of Presence (POPs) are located in New York, Los Angeles, San Jose, Washington DC, Frankfurt, Hong Kong, Beijing, Shanghai, Guangzhou, Singapore, London, Seoul and Tokyo. Connecting to ChinaNet’s over 35 million registered customers, CN2 reaches more subscribers in Asia than any other network, and provides direct connections to all major global ISPs for direct traffic routing. As an ultra long-haul Dense Wavelength Division Multiplexing (DWDM) network, CN2 provides better transit and minimizes signal delays.

Smart Operations Support System

Many global carriers struggle with the fact that their Network Operations Centers (NOCs) were built before the entire IT paradigm shifted – before real-time, distributed, mission-critical applications were running over the Internet and certainly before classes of service needed to be managed like applications. How can a company offer industry leading Service Level Agreements for multiple services without the tools to assure that they can be met?

China Telecom’s network investment has been matched by an equally powerful Operations Support Systems (OSS) infrastructure called China Telecom Global Support Center. NOCs in Shanghai and Beijing equipped with service-aware management tools provide automated provisioning, proactive problem identification and resolution, network and application performance management, service level management and real-time reporting. These OSS tools provide China Telecom’s global clients and carrier partners visibility into CN2’s performance. When distributed, composite applications experience performance problems, quickly identifying and isolating the root cause of the problem to the network, ERP system, middleware, database, J2EE application or even the mainframe becomes essential. CN2’s management tools empower Operations Support experts to rapidly rule out whether or not the problem is caused by the network.

CN2’s Benefits to Clients and Affiliates

While leveraging the assets that already exist on ChinaNet, CN2 offers a business class alternative that enables applications and communication services in Asia and beyond to perform at unprecedented levels. CN2 takes into account:

  • The need for immense scalability (of users, network capacity, thousands of interconnections, domains and IP addresses, etc.);
  • The need for application specific SLAs;
  • The growing global dependence on Internet based distributed, composite, mission critical applications;
  • Security as required by government regulations and today’s security best practices;
  • Support for alternate devices and converged media such as voice, data and video;
  • The need to find and fix performance bottlenecks quickly.

Corporate and Public Sector Organizations

Corporations and Public Sector Organizations will realize many benefits from CN2, including:

  • Improved performance of all networked applications;
  • Broader range of services available;
  • Greater flexibility in service choices;
  • Cost effectiveness – more services available through one investment;
  • Ability to store information centrally on the network, which means that they can obtain it from many points, rather than have to transfer data among devices;
  • Reliable management capabilities.

Communications Providers and Managed Services Providers
Communication and Managed Service Providers which have had a long history of collaboration with China Telecom are offered the following with CN2:

  • Best of breed services to offer to their clients either under the China Telecom brand or privately labeled;
  • Ability to generate new revenue streams from innovative, customizable service offerings;
  • Opportunity for easier and cheaper entry into the Asian market by working with China Telecom and its subsidiaries;
  • Availability of carrier-class multi-service IP networks and service driven switching;
  • Superior customer support by leveraging CT’s investment in OSS, making service fulfillment and service support available in real-time.

Summary

China Telecom’s CN2 initiative set out to leapfrog current technology and Internet service offerings in order to enable the growth of the Chinese economy and to remain the Internet service provider of choice serving China and the rest of the world. CN2 is not merely an enhancement or network upgrade. It represents a network and corporate transformation and one that will benefit the region, MNCs and carriers doing business in China for years to come.