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IT Infrastructure Management

With its rich experience in IT consulting, planning, deployment and operation for its global corporate customers, China Telecom Americas provides its customers with tailored IT Infrastructure deployment schemes suitable for their business development.   China Telecom Americas assists our clients in by providing the following services in Mainland China, Hong Kong, the APAC region and throughout the Americas, Europe, the Middle East and Africa.

Leverage our experience operating carrier-class service networks combined with our globally distributed technical support centers and local service teams and equip your business with the highest standard of professional IT outsourcing services.  China Telecom Americas provides global network design, equipment procurement / leasing for sites in China, as well as installation, maintenance and 24/7 proactive monitoring services providing one-stop equipment purchase or lease order placement, project management, billing and after-sales services. Choose from having China Telecom manage your maintenance and warranty services or lease equipment from us.

All IT deployment and outsourcing services are accessible through via our one-stop global services solution including business consulting, business acceptance, technical support, failure rectification, billing and accounting services.

Telecom and computing infrastructures can be costly and challenging to effectively design and implement. China Telecom provides the benefits of extensive IT resources, deep industry relationships, and a global team of highly experienced technology professionals in order to help you develop and create the long term IT assets that your business needs to thrive.

Our IT infrastructure management services include:

  • Consulting and planning
  • Infrastructure design
  • Local equipment procurement and leasing
  • Project management and execution
  • System maintenance outsourcing and support
  • Operation management
  • System optimization

Key Features & Benefits

  • Global reach. Our service presence includes all major cities in Mainland China, Hong Kong, the APAC region, the Americas, Europe, the Middle East, and Africa.
  • One-stop equipment procurement. Let us do the hard work of securing the best prices for the best equipment – you can enjoy the benefit of a single contact and a one-stop resource for your full IT deployment needs.
  • After-sales services. China Telecom knows that the job isn’t done when the servers are connected. We provide a wide range of after-sale support services, from warranty management to extensive maintenance and technical support operations.
  • 24/7/365 proactive monitoring. Even the best designed IT infrastructure will inevitably face challenges. With the security of our 24/7/365 monitoring, we can work together to identify and address potential risks before they become costly problems.
  • Web-based global services portal. Manage all of your available deployment and outsourcing services via a single unified online services portal, providing full visibility into your network and a complete toolset for managing your IT operations.
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