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Home > Documentation > CPNI Policy for Customers
China Telecom (Americas) Corporation
 
Customer Proprietary Network Information Policy
 
 
      This policy relates to the protection of Customer Proprietary Network Information ("CPNI"), as mandated by Section 222 of the Telecommunications Act of 1996 and Section 47 C.F.R. 64.209.   Each customer has a right and China Telecom (Americas) Corporation (the "Company") has a duty to protect the confidentiality of CPNI and to ensure that its employees, agents, contractors and other third parties do the same.
 
       CPNI refers to information that relates to the quantity, technical configuration, type, destination, location and amount of use of a telecom service provided to a customer. For example, it includes type of line, class of service, current charges, usage data and calling patterns. (CPNI does not include your name, address and telephone number because that information is protected under the general privacy policy of the Company). 
 
       The Company can use your CPNI to market similar services to you, such as additional geographic scope of service or added capacity. At times, the Company would like to use the CPNI information we have on file to provide you with information about our other telecom services. You have the right to restrict this use of CPNI. In order to restrict use of your CPNI, you must notify us by email at sales@ctamericas.com or phone (703-787-0088) within 30 days of receiving this notification. If we do not hear from you, we will assume that we have your permission to use CPNI to market telecom services to you. 
 
       If you deny or restrict your approval for us to use your CPNI, you will suffer no effect, now or in the future, on how we provide any services to which you subscribe. Any denial or restriction of your approval remains valid until your services are discontinued or you affirmatively revoke or limit such denial by email or phone (as noted above). 
 
 
     
 
 
 
 
       

   
Read the "Leveraging Converged Communications In Global IT Strategies" White Paper
China Telecom is leading the convergence revolution in many ways. Enterprises doing business in Asia need to read this to learn why they should partner with China Telecom Americas, the region's leading Integrated Communications Service and NGN provider. (May 2009)
 
   


 

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